New Homes Aftercare Co-ordinator - Birmingham, West Midlands County
| Posting date: | 07 April 2025 |
|---|---|
| Salary: | £34,535 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 06 May 2025 |
| Location: | Birmingham, West Midlands County, B37 7YD |
| Company: | Platform Housing Group |
| Job type: | Permanent |
| Job reference: | 1090213 |
Summary
Platform Housing Group is currently recruiting for a New Homes Aftercare Coordinator. Which sits within the Quality and Post Construction team, within the Development & Growth Directorate. Role purpose is to provide administrative and aftercare support on new build development projects. This role involves working, and supporting with various teams, including Quality, Customer Care, and Post Construction, to ensure high-quality outcomes for customers and end users. This is a brand-new role, created to ensuring we provide consistent good service and an opportunity for you to bring across your experience in the Housing sector. This role will bring variety, project work alongside BAU with no two days being the same.
What we’re looking for?
You’ll be a proactive and motivated individual with a strong commitment to customer excellence. You’ll thrive in this stand-alone role, hold excellent communication skills and can manage conflicting demands. Problem solving will come natural to you and you’ll have the ability to network and build solid working relationships with our internal and external stakeholders. You’ll have confidence working across teams and can manage workload confidently.
You’ll also have:
Experience in an administrative role
Experience in housing or construction
Proficiency in using IT and data systems, especially Microsoft Office
Experience in producing and updating reports and data sets for senior audiences
Attention to detail and ability to multitask
Proven ability to deliver excellent customer care and value diversity
Ability to work outside normal office hours as required
While this role is home-based, you should be able to travel to Group offices and other locations for meetings as required.
We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application
What we’re looking for?
You’ll be a proactive and motivated individual with a strong commitment to customer excellence. You’ll thrive in this stand-alone role, hold excellent communication skills and can manage conflicting demands. Problem solving will come natural to you and you’ll have the ability to network and build solid working relationships with our internal and external stakeholders. You’ll have confidence working across teams and can manage workload confidently.
You’ll also have:
Experience in an administrative role
Experience in housing or construction
Proficiency in using IT and data systems, especially Microsoft Office
Experience in producing and updating reports and data sets for senior audiences
Attention to detail and ability to multitask
Proven ability to deliver excellent customer care and value diversity
Ability to work outside normal office hours as required
While this role is home-based, you should be able to travel to Group offices and other locations for meetings as required.
We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application
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