Income Officer
| Dyddiad hysbysebu: | 23 Mehefin 2025 |
|---|---|
| Cyflog: | £30,559 i £32,654 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Gorffennaf 2025 |
| Lleoliad: | Stephenson Road, Salisbury, SP2 7NP |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Wiltshire Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 5108 |
Crynodeb
Salary: £30,559 - £32,654
Hours per week: 37 hours
Interview date: Tuesday 29 July 2025
Housing - Delivering Vital Community Services
The Housing Income Team delivers day-to-day operational resources, financial control, business planning, income management, and performance management for the landlord service. The team is responsible for maximising income from rent, service charges, insurance, and rechargeable works.
Your role will focus on arrears prevention but, where necessary, take action to recover the debt in accordance with the department policy and represent the Council in possession proceedings at the County Court. You will offer advice to help increase customers’ ability to repay outstanding debts, and to monitor repayment agreements, helping them to sustain their tenancy. There will be opportunities to be involved in project work alongside the Financial Inclusion Officer and Income Manager.
We are looking for a candidate who can negotiate and communicate, with diplomacy and tact. Experience in managing rent arrears, working in a debt recovery function, or within a housing management setting is essential. You will also understand welfare benefits and current social housing policy and be a team player who can demonstrate excellence in customer service.
Hours per week: 37 hours
Interview date: Tuesday 29 July 2025
Housing - Delivering Vital Community Services
The Housing Income Team delivers day-to-day operational resources, financial control, business planning, income management, and performance management for the landlord service. The team is responsible for maximising income from rent, service charges, insurance, and rechargeable works.
Your role will focus on arrears prevention but, where necessary, take action to recover the debt in accordance with the department policy and represent the Council in possession proceedings at the County Court. You will offer advice to help increase customers’ ability to repay outstanding debts, and to monitor repayment agreements, helping them to sustain their tenancy. There will be opportunities to be involved in project work alongside the Financial Inclusion Officer and Income Manager.
We are looking for a candidate who can negotiate and communicate, with diplomacy and tact. Experience in managing rent arrears, working in a debt recovery function, or within a housing management setting is essential. You will also understand welfare benefits and current social housing policy and be a team player who can demonstrate excellence in customer service.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.