Business Support Officer
| Posting date: | 02 July 2025 |
|---|---|
| Salary: | £26,409 to £27,711 per year, pro rata |
| Hours: | Part time |
| Closing date: | 16 July 2025 |
| Location: | Churchfields Depot, Stephenson Road, Salisbury, SP2 7NP |
| Remote working: | On-site only |
| Company: | Wiltshire Council |
| Job type: | Temporary |
| Job reference: | 5219 |
Summary
Salary: £26,409 - £27,711 pro rata
Hours per week: 30 hours
Temporary/Fixed term: 9 months
Interview date: Week commencing Monday 21 July 2025
Strategic Asset - Managing and Transforming Our Estate
We’re looking for a proactive and detail-focused Business Support Officer to join our HRA System Support and Performance team.
In this fast-paced and varied role, you’ll take charge of your own workload, using your technical know-how to assess information, solve problems, and respond to service enquiries with confidence.
You’ll respond to tenant enquiries by phone, in writing, or in person, and make sure records are kept accurate and secure. You’ll also act as a system administrator for certain functions and ensure sensitive data is handled in line with our policies.
You’ll work closely with senior officers, taking notes and minutes in meetings and making sure agreed actions are followed up. You’ll also help maintain our ICT systems, ensuring data is correct and up to date.
On the financial side, you’ll monitor arrears, process payments, and make sure income is correctly allocated. Whether it’s handling Direct Debits, running batch processes, or managing suspense accounts, you’ll keep everything ticking over with accuracy.
The ideal candidate should have prior administrative experience, proficiency with Microsoft systems, strong communication skills, and be able to thrive in a fast-paced environment with the ability to prioritise their own workload and ensure accuracy of data when inputting.
Hours per week: 30 hours
Temporary/Fixed term: 9 months
Interview date: Week commencing Monday 21 July 2025
Strategic Asset - Managing and Transforming Our Estate
We’re looking for a proactive and detail-focused Business Support Officer to join our HRA System Support and Performance team.
In this fast-paced and varied role, you’ll take charge of your own workload, using your technical know-how to assess information, solve problems, and respond to service enquiries with confidence.
You’ll respond to tenant enquiries by phone, in writing, or in person, and make sure records are kept accurate and secure. You’ll also act as a system administrator for certain functions and ensure sensitive data is handled in line with our policies.
You’ll work closely with senior officers, taking notes and minutes in meetings and making sure agreed actions are followed up. You’ll also help maintain our ICT systems, ensuring data is correct and up to date.
On the financial side, you’ll monitor arrears, process payments, and make sure income is correctly allocated. Whether it’s handling Direct Debits, running batch processes, or managing suspense accounts, you’ll keep everything ticking over with accuracy.
The ideal candidate should have prior administrative experience, proficiency with Microsoft systems, strong communication skills, and be able to thrive in a fast-paced environment with the ability to prioritise their own workload and ensure accuracy of data when inputting.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.