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Accessibility statement for Find a job

This service is part of the wider GOV.UK website. There’s a separate accessibility statement for the main GOV.UK website.

This page only contains information about the Find a job service, available at https://findajob.dwp.gov.uk/.

Using this service

This statement applies to the Find a job website (https://findajob.dwp.gov.uk/) and its sub domains.

We're committed to making our website accessible so that it can be used by as many people as possible.

You should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We also make the service text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

The service uses common styles, patterns and components from the GOV.UK Design System which are widely regarded as accessible.

We know users might struggle with certain parts of this service:

  • some pages and document attachments are not written in plain English
  • some documents are in PDF format and are not accessible

What to do if you have difficulty using this service

If you need information in a different format like an accessible PDF, large print, easy read, audio recording or braille contact us and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about Find a job’s accessibility

The DWP is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

On two pages, the label on the file upload component has been given a role of "link" to allow users of Dragon Naturally Speaking to upload files. The label does not visually appear as a link when hovered over with a mouse. This fails WCAG 2.2 success criterion 2.4.7 (focus visible).

Content that’s not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Preparation of this accessibility statement

This statement was prepared on 15 September 2020. It was last updated on 28/03/2025.

The service was last tested in March 2025 and was checked for compliance with WCAG 2.2 AA.

Testing was carried out using a combination of automated and manual testing, including assistive technologies: JAWS, Dragon, Windows Magnifier and VoiceOver.

We used a sampling approach, selecting pages which were visually or operationally different to one another. The sample was chosen to cover as many different components and design patterns as possible.