Accessibility statement for Find a job

This service is part of the wider GOV.UK website. There’s a separate accessibility statement for the main GOV.UK website.

This page only contains information about the Find a job service, available at https://findajob.dwp.gov.uk/

Using this service

This statement applies to the Find a job website (https://findajob.dwp.gov.uk/) and its sub domains. We're committed to making our website accessible so that it can be used by as many people as possible.

This means that you should be able to:

  • resize text without assistive technology up to 200 percent without loss of content or functionality.
  • navigate through a website with a keyboard using the TAB key to move forward and the SHIFT+TAB combination to move backwards. These keys move you only between elements of the page that are focusable. Focusable elements are links, input fields, and buttons
  • navigate most of the website using speech recognition assistive technologies
  • use most of the website using assistive technologies, for instance screen readers, including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is:

Whilst Find a Job strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.

  • some pages and document attachments are not written in plain English
  • some heading elements are not consistent
  • some error messages are not clearly associated with form controls
  • some documents are in PDF format and are not accessible

What to do if you have difficulty using this service

If you need information in a different format like an accessible PDF, large print, easy read, audio recording or braille contact us and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about Find a job’s accessibility

Find a Job is committed to making this website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This service is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How we tested this website

The service was last tested on 13 August 2020 and was checked for compliance with WCAG 2.1 AA. These tests have been carried out internally and they included a comprehensive assessment of all the web content and functionality of the website with one or more assistive technologies such as JAWS, NVDA and VoiceOver software.

What we’re doing to improve accessibility

The Find a Job service is intended to be perceivable, operable, understandable and robust to all users of the website and we will strive to achieve this through a process of continuous improvement and annual accessibility tests.

Preparation of this accessibility statement

This statement was prepared on 15 September 2020. It was last updated on 15 September 2020.