GMCR Clinical Product Director | Manchester University NHS Foundation Trust

Job details
Posting date: 24 May 2024
Salary: Not specified
Additional salary information: To match current paygrade
Hours: Part time
Closing date: 23 June 2024
Location: Manchester, M13 9WL
Company: Manchester University NHS Foundation Trust
Job type: Contract
Job reference: 6339823/349-HIM-6339823C

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The post holder, working with the clinical and digital teams within NHS GM and Health Innovation Manchester will provide strategic leadership for the Greater Manchester Care Record. They will develop strategic vision, prioritising the roadmap, realise the potential of the product for clinical users, act as the user voice and design solutions. They will be jointly accountable for the procurement, development, optimisation and integration of functionalities that constitute the shared care record.

Develop a strategy based on long-term vision for shared care record functionality across Greater Manchester (GM).

Provide strong clinical leadership of the strategic development, design and implementation of the shared care record across the ICS to support better health and care, improved patient outcomes and experience, and better value and affordability.

Contribute to the strategic leadership of the procurement, development, deployment, reengineering, optimisation and integration of the shared care record to ensure they support clinicians in the delivery of safe and effective patient care across care settings.

Support organisations within the ICS to realise the potential of shared care record technology and shared information to enable high quality, safe and effective care for service users.

Ensure that delivery of the technology and information changes appropriately balance the needs of improving operational performance, improving quality of care, reducing delays in the patient pathway, meeting security and confidentiality needs, enabling continuous improvement through monitoring and research to develop improved treatment methods, and extending patient choice and patient involvement.

Develop a suite of metrics to demonstrate utilisation of and benefits realised from the GMCR.

Continue to develop governance programme and ensure alignment of these with key interdependent programme areas.

Health Innovation Manchester works at the forefront of healthcare innovation to discover, develop and deploy new healthcare solutions.

We harness the power of the NHS, wider health and care systems, industry and academia within our region to address major challenges and tackle inequalities.

We are fast becoming an international leader in health innovation and digital healthcare, transforming the health & wellbeing of citizens across Greater Manchester.

Here at HInM we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.

We are positively challenging traditional organisational barriers which get in the way of care delivery and are continuously working to improve our collective offer to staff in areas including health & wellbeing, benefits, including training and development along with flexible working.

Working in a hybrid model, our offices in Citylabs Manchester provide a great collaborative and creative working space. We combine remote working with two days a week on site in our state-of-the-art offices.

If you want to experience working for an organisation that is empowering teams to create a positive working culture in a supportive and safe environment, making their staff feel valued and motivated then apply now.

Stakeholder engagement

Represent the GMCR team in front of stakeholders and users.

Engage stakeholders on new initiatives, oversee analysis of use cases, develop optimal designs to re-use and extend capabilities, and implement the design

Provide specialist knowledge of clinical practice.

Act as an ambassador for the product internally and externally, overseeing the senior product manager and locality product leads who act as the primary contacts for queries relating to the product.

Collaborate with stakeholders during the visioning and concept development of a product.

Work with stakeholders to prioritise developments, and understand the balance between time, cost and quality in product delivery.

Ownership of the product lifecycle

Accountable for the created product(s)

Co-lead alignment of the product roadmap to strategic goals

Co-own the product roadmap.

Oversee creation of policies and processes, including standard operating procedures for the use of the shared care record

Support translation of clinical requirements into technical deliverables

Apply principles of clinical safety to product development and work closely with the nominated CSO.

Negotiate and persuade on matters of high complexity and high sensitivity

Possess a fundamental understanding of end-to-end customer experience integration and dependencies.

Collaborate with stakeholders during the visioning and concept development of a product, presenting information, addressing barriers to understanding, gaining agreement and cooperation with multiple stakeholder organisations at local, system, regional and national levels.

Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams.

Draft key objectives and results, strategies and apply the data for the product to make business decisions.

Solve product-related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.

Builds and sets production process priorities to make sure the development team knows specifically what item/subject/part to focus on in order of importance.


Assess ROI, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy.

Human Resources/Working Relationships

Act as the communication link between the customer/Authority and the supplier development teams, as the embodiment of the customer's voice.

This advert closes on Sunday 9 Jun 2024

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