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Customer Service Advisor

Job details
Posting date: 24 February 2026
Hours: Full time
Closing date: 26 March 2026
Location: Newton Abbot, Devon, TQ12 4PQ
Company: Acorn Recruitment
Job type: Temporary
Job reference: a1WNz000003A3PVMA0_1771923308

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Summary

Customer Service Advisor

Newton Abbot | 37.5 hours per week | 9am-5:30pm (1-hour unpaid lunch) | Temporary (Minimum 3 Months)

Introduction

Acorn by Synergie is recruiting Customer Service Advisors to join a busy and supportive team in Newton Abbot on a temporary basis.

These roles are initially for a minimum of 3 months, with the potential to become permanent depending on performance and business needs. This is an excellent opportunity for individuals who are passionate about delivering outstanding customer service in a fast-paced digital environment.

Key Duties

  • Provide professional, high-quality email and live chat support to customers and partners.

  • Represent the brand across social media channels, ensuring every interaction reflects exceptional customer care.

  • Maintain accurate records of customer interactions using internal systems.

  • Manage multiple enquiries efficiently while maintaining service standards.

Requirements

  • Previous customer service experience (email, live chat, or social media preferred).

  • Strong written communication skills.

  • Proactive, friendly, and professional approach.

  • Confident using digital systems and multitasking in a fast-paced environment.

Key Information

  • 37.5 hours per week.

  • 9am-5:30pm with a 1-hour unpaid lunch.

  • Training: Full-time in-office for 2 weeks (Monday-Friday).

  • After training: 5 days out of 7, including one weekend day (Saturday or Sunday preference can be noted but not guaranteed).

  • Minimum 3-month temporary contract with potential for permanent opportunity.

Interested?

If you are passionate about delivering exceptional service and want to join a supportive, forward-thinking team, apply now with your up-to-date CV.

Acorn by Synergie acts as an employment business for the supply of temporary workers.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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