Assistant Service Manager | Homerton Healthcare NHS Foundation Trust
| Posting date: | 04 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £46,419 - £55,046 p.a. inc. |
| Hours: | Full time |
| Closing date: | 06 March 2026 |
| Location: | London, E9 6SR |
| Company: | Homerton University Hospital NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7716125/293-CSEP-0644 |
Summary
Patient Administration Services
2 x Posts Available
We are seeking two experienced Band 6 Assistant Service Managers to join the Patient Administration Service. Both posts require strong operational leadership, hands-on management, and expert knowledge of RTT and PTL management.
ASM – Surgical Booked Admissions
This role will have responsibility for theSurgical Booked Admissions Team, ensuring patients are booked in line with clinical urgency and priority.
Key responsibilities include:
• Managing and supporting a team responsible for surgical booked admissions
• Ensuring patients are booked in accordance with RTT standards and clinical priorities
• Working closely with clinical services to improve processes across the patient pathway
• Actively contributing to service improvement and pathway redesign
• Operating in a fast-paced environment to maximise theatre utilisation
• Maintaining oversight of PTLs and ensuring risks are identified and escalated appropriately
Being hands-on in day-to-day operational delivery to support service resilience
ASM – Outpatient Bookings and eRS
This role will be responsible forOutpatient (OPD) bookings, including the management ofeRS worklists and clinic template changes.
Key responsibilities include:
• Managing a team responsible for OPD bookings and eRS worklists
• Ensuring timely and accurate booking of outpatient appointments
• Overseeing clinic template changes in collaboration with services
• Maintaining RTT compliance and effective PTL management
• Supporting the team operationally through hands-on leadership
• Ensuring staff are appropriately trained and developed
• Monitoring performance and addressing backlogs or capacity issues
Homerton University Hospital NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required.
The person specification is not the full person specification, but outlines the criteria against which your application form will be assessed.
Interviews to be held week commencing 23rd February
This advert closes on Monday 16 Feb 2026
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