Order Processor
| Posting date: | 05 January 2026 |
|---|---|
| Salary: | £23,000 per year |
| Hours: | Full time |
| Closing date: | 04 February 2026 |
| Location: | st5 1aa |
| Remote working: | On-site only |
| Company: | KPI RECRUITING LTD |
| Job type: | Permanent |
| Job reference: | MPORDERPROCESSOR-30266 |
Summary
Order Processor| Newcastle under Lyme|| £23,000 to £25,000 per annum (DOE) Monday-Friday 9:00AM -5:30PM
Role:
This is an excellent opportunity for someone at an early stage in their career to gain exposure to order management, customer coordination, and internal systems while working closely with multiple departments.
Key Duties
• Input and manage customer orders accurately using internal systems
• Ensure any additional requirements linked to orders are logged correctly
• Monitor deliveries and shipment progress, liaising with couriers when required
• Maintain up-to-date and accurate notes on internal systems
• Handle order-related enquiries from both internal teams and external customers
• Communicate clearly via phone and email to resolve issues efficiently
• Provide regular updates to customers regarding order and delivery timelines
• Work closely with sales, warehouse, and purchasing teams to support smooth order flow
• Assist with maintaining accurate records and improving internal processes
• Provide cover for colleagues during busy periods or holidays
• Support wider team tasks as needed, including occasional front-of-house duties
What We’re Looking For
Skills & Personal Attributes
• Strong attention to detail and ability to manage multiple tasks
• Confident communicator with a customer-focused approach
• Comfortable working in a fast-paced, team-oriented environment
• Proactive, organised, and eager to learn
Experience & Qualifications
• GCSEs (or equivalent) in Maths and English
• Good IT skills, including MS Office and experience using internal systems
• Previous experience in administration, customer support, or order processing is beneficial
• Full UK driving licence is desirable
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted
Interested? Call Maria on 01782 712230 or email Mariap@kpir.co.uk
INDCOM