Customer Service Assistant (CSA)
| Dyddiad hysbysebu: | 15 Rhagfyr 2025 |
|---|---|
| Cyflog: | £25,258 bob blwyddyn, pro rata |
| Gwybodaeth ychwanegol am y cyflog: | The starting salary will be £25,258 (pro rata for part time, term time) on Grade B, depending on qualifications and experience. |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Ionawr 2026 |
| Lleoliad: | Exeter, Devon |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | University of Exeter |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | Q12684 |
Crynodeb
Finance, Infrastructure and Commercial Services
This new part time post (30 hours per week, term time only) will be available from January 2026 on a permanent basis in our Retail Shop (The Market Place) within the Forum building at the University of Exeter.
This will be a 30 hours per week term time only (32 weeks) position. Working days will be any 5 days from 7 between the hours of 07:00-22:15.
Flexibility from both parties will be required to meet the demands of the business. (Hours can be discussed so please still apply).
Main duties will include delivering exceptional customer service, cash handling, replenishment, price control, merchandising, daily housekeeping and stock control
Suitable candidates will be able to demonstrate a customer focused ethos, combined with reliability, flexibility and a can-do attitude to working. Previous retail shops experience is desirable, but not essential as full training will be given.
Please ensure you read the Job Description and Person Specification for full details of this role by clicking on the attachment above.
The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.
Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).
We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
Benefits
We offer some fantastic benefits including:
options for flexible working
numerous discounts at leading retailers
onsite gyms on all of our campus’ and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
For further information regarding the role please, contact Gill Winsor, g.l.winsor@exeter.ac.uk
This new part time post (30 hours per week, term time only) will be available from January 2026 on a permanent basis in our Retail Shop (The Market Place) within the Forum building at the University of Exeter.
This will be a 30 hours per week term time only (32 weeks) position. Working days will be any 5 days from 7 between the hours of 07:00-22:15.
Flexibility from both parties will be required to meet the demands of the business. (Hours can be discussed so please still apply).
Main duties will include delivering exceptional customer service, cash handling, replenishment, price control, merchandising, daily housekeeping and stock control
Suitable candidates will be able to demonstrate a customer focused ethos, combined with reliability, flexibility and a can-do attitude to working. Previous retail shops experience is desirable, but not essential as full training will be given.
Please ensure you read the Job Description and Person Specification for full details of this role by clicking on the attachment above.
The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.
Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).
We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
Benefits
We offer some fantastic benefits including:
options for flexible working
numerous discounts at leading retailers
onsite gyms on all of our campus’ and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
For further information regarding the role please, contact Gill Winsor, g.l.winsor@exeter.ac.uk
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