Universal Housing Services Officer
| Dyddiad hysbysebu: | 10 Rhagfyr 2025 |
|---|---|
| Cyflog: | £22.14 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Rhagfyr 2025 |
| Lleoliad: | North london |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | VENOT Services Limited |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: |
Crynodeb
Universal Housing Services Officers will be providing holistic and person-centred housing
management services across the borough. This will include:
Receiving a wide range of transactional and housing related service requests from residents and
non-residents, using right first-time principles to manage demand and conclude a variety of
enquiries efficiently.
Responding to customer enquiries through phones, email, website, CRM and Apps ensuring they
are dealt with and responded to speedily and efficiently “Making Every Contact Count” through the
rapid assessment of resident needs to identify opportunities for early intervention and prevention.
Post-holders may rotate specialisms over time, enabling them to gain a greater level of expertise in
tenancy management services.
Officers are central to the provision of quality housing advice streamlining the customer
experience.
management services across the borough. This will include:
Receiving a wide range of transactional and housing related service requests from residents and
non-residents, using right first-time principles to manage demand and conclude a variety of
enquiries efficiently.
Responding to customer enquiries through phones, email, website, CRM and Apps ensuring they
are dealt with and responded to speedily and efficiently “Making Every Contact Count” through the
rapid assessment of resident needs to identify opportunities for early intervention and prevention.
Post-holders may rotate specialisms over time, enabling them to gain a greater level of expertise in
tenancy management services.
Officers are central to the provision of quality housing advice streamlining the customer
experience.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.