Neighbourhood Housing Officer
| Posting date: | 08 December 2025 |
|---|---|
| Salary: | £20.96 to £27.33 per hour |
| Hours: | Full time |
| Closing date: | 07 January 2026 |
| Location: | Camden, North West London |
| Remote working: | On-site only |
| Company: | Neway International Ltd |
| Job type: | Contract |
| Job reference: | 1656374 |
Summary
Neway International are seeking a Neighbourhood Housing Officer (L3Z2) to join our client based with Camden Council.
Location: Crowndale Centre
Hours: 36 per week (Monday–Friday, 09:00–17:30)
Start Date: asap in an ongoing contract
Pay Rates: £20.96 PAYE / £27.33 Umbrella/Ltd
About the Client
Camden Council is committed to supporting communities through inclusive housing services that promote fairness, empathy, and accessibility. Their vision is to deliver high-quality housing management that meets the needs of diverse residents, ensuring safe, supportive neighbourhoods for all.
The Role
This is a maternity/paternity cover position within the Supporting Communities team. As a Neighbourhood Housing Officer, you will provide frontline housing services, working closely with residents to resolve issues, ensure compliance, and support community wellbeing.
Key Responsibilities
Deliver housing services to residents, including vulnerable people and minority groups.
Use housing management IT systems to record, monitor, and resolve cases effectively.
Provide empathetic, confident communication in a range of settings.
Support compliance with housing policies and procedures.
Work collaboratively with colleagues and stakeholders to maintain safe, supportive neighbourhoods.
Candidate Requirements
Essential: Experience of using housing management IT systems.
Essential: Strong understanding of housing management practices.
Essential: Proven ability to deliver housing services to vulnerable people and minority groups.
Essential: Ability to communicate with warmth, empathy, and confidence.
Beginner-level experience in housing management, empathy, patience, and listening skills will be considered.
Location: Crowndale Centre
Hours: 36 per week (Monday–Friday, 09:00–17:30)
Start Date: asap in an ongoing contract
Pay Rates: £20.96 PAYE / £27.33 Umbrella/Ltd
About the Client
Camden Council is committed to supporting communities through inclusive housing services that promote fairness, empathy, and accessibility. Their vision is to deliver high-quality housing management that meets the needs of diverse residents, ensuring safe, supportive neighbourhoods for all.
The Role
This is a maternity/paternity cover position within the Supporting Communities team. As a Neighbourhood Housing Officer, you will provide frontline housing services, working closely with residents to resolve issues, ensure compliance, and support community wellbeing.
Key Responsibilities
Deliver housing services to residents, including vulnerable people and minority groups.
Use housing management IT systems to record, monitor, and resolve cases effectively.
Provide empathetic, confident communication in a range of settings.
Support compliance with housing policies and procedures.
Work collaboratively with colleagues and stakeholders to maintain safe, supportive neighbourhoods.
Candidate Requirements
Essential: Experience of using housing management IT systems.
Essential: Strong understanding of housing management practices.
Essential: Proven ability to deliver housing services to vulnerable people and minority groups.
Essential: Ability to communicate with warmth, empathy, and confidence.
Beginner-level experience in housing management, empathy, patience, and listening skills will be considered.