Housing Options Officer
| Dyddiad hysbysebu: | 17 Tachwedd 2025 |
|---|---|
| Cyflog: | £28,142 i £32,597 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Tachwedd 2025 |
| Lleoliad: | Arnold, Nottingham |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Gedling Borough Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | CSH03 |
Crynodeb
We are looking for two motivated, caring individuals interested in being a part of our Housing Options Team.
The main duties of the post will include (but not limited to):
• Assessing new Homeless and Home Search applications and awarding the relevant priority banding in accordance with the Council’s Allocation Policy.
• Undertaking checks on all active applications to ensure existing qualifying criteria remains.
• Liaising with partners and other professional bodies.
• Dealing with all supporting evidence and documentation (in all formats) ensuring they are managed on appropriate IT systems.
• Dealing and resolving customer enquiries via email, phone, letters or in-person in a quick and professional manner.
• Performing all administration duties, producing letters, printing and scanning accurately and efficiently.
You will have effective IT, interpersonal, verbal and written communication skills with the ability to carry out needs assessments and organise your own workload. You must be empathic, sensitive but have a practical attitude towards dealing with service users who have chaotic lifestyles or multiple social problems. A working knowledge of housing related welfare rights and benefit issues is desirable but not essential.
If successful, you will be required to undertake a Standard Disclosure and Disbarring check. If you would like further information in relation to the Disclosure checks, please visit: https://www.dbschecks.org.uk/standard-dbs-check/
Gedling Borough Council embraces flexible ways of working to ensure that we can attract the best talent and get the most from our employees so we are happy to discuss your options, should you wish to apply for a job with us. We also offer excellent working conditions including a generous holiday entitlement, a comprehensive pension scheme, significantly reduced gym membership at Gedling’s Leisure Centres and access to an Employee Assistance Programme, providing advice on a range of issues including financial and legal matters, and offering discounts on purchases from numerous retail outlets.
If you have any questions about this role and the opportunities that it offers, please email Paul Whitworth – paul.whitworth@gedling.gov.uk
Closing date for completed applications is Sunday 30th November at midnight.
The main duties of the post will include (but not limited to):
• Assessing new Homeless and Home Search applications and awarding the relevant priority banding in accordance with the Council’s Allocation Policy.
• Undertaking checks on all active applications to ensure existing qualifying criteria remains.
• Liaising with partners and other professional bodies.
• Dealing with all supporting evidence and documentation (in all formats) ensuring they are managed on appropriate IT systems.
• Dealing and resolving customer enquiries via email, phone, letters or in-person in a quick and professional manner.
• Performing all administration duties, producing letters, printing and scanning accurately and efficiently.
You will have effective IT, interpersonal, verbal and written communication skills with the ability to carry out needs assessments and organise your own workload. You must be empathic, sensitive but have a practical attitude towards dealing with service users who have chaotic lifestyles or multiple social problems. A working knowledge of housing related welfare rights and benefit issues is desirable but not essential.
If successful, you will be required to undertake a Standard Disclosure and Disbarring check. If you would like further information in relation to the Disclosure checks, please visit: https://www.dbschecks.org.uk/standard-dbs-check/
Gedling Borough Council embraces flexible ways of working to ensure that we can attract the best talent and get the most from our employees so we are happy to discuss your options, should you wish to apply for a job with us. We also offer excellent working conditions including a generous holiday entitlement, a comprehensive pension scheme, significantly reduced gym membership at Gedling’s Leisure Centres and access to an Employee Assistance Programme, providing advice on a range of issues including financial and legal matters, and offering discounts on purchases from numerous retail outlets.
If you have any questions about this role and the opportunities that it offers, please email Paul Whitworth – paul.whitworth@gedling.gov.uk
Closing date for completed applications is Sunday 30th November at midnight.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.