Stakeholder Engagement Team Administrator
| Dyddiad hysbysebu: | 22 Gorffennaf 2025 |
|---|---|
| Cyflog: | £24,937.00 i £26,598.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24937.00 - £26598.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Awst 2025 |
| Lleoliad: | Fleetwood, FY7 8LG |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | G9914-25-0187 |
Crynodeb
In this role, you are accountable for:1. To co-ordinate and arrange attendance at external forums and Service Improvement & Development Board (SID). Preparing material packs/presentations for NHS Pension representatives to use ensuring up to date information is included. Making buffet / car parking arrangements as required.2. Manage Stakeholder Engagement Team Outlook accounts and support the Stakeholder Engagement Managers with individual employer queries.3. Take minutes and prepare agendas at some NHS Pensions organised events which may involve occasional national travel and overnight stays.4. To collate responses to employer queries from Stakeholder Engagement Managers and publish to employer groups.5. To check medical supplier invoices prior to payment to ensure the information is correct prior to payment.6. To coordinate attendees of external Stakeholder Engagement Team events using administrative technology / software.7. To raise service requests with a 3rd party provider to allow the publication of Annual Benefit Statements. 8. To deliver an agreed level of personal productivity and accuracy over a range of work. 9. To participate in regular quality checking of administrative work. 10. To work with a minimal amount of supervision, working autonomously to manage own work and make decisions in own work area. 11. To communicate effectively with internal and external stakeholders resolving technical and escalated queries by telephone, e-mail and correspondence. Stakeholders may be Department of Health & Social Care, NHS Employers and other external agencies. 12. Prepare and co-ordinate articles for Employer Newsletters. 13. To contribute to service improvement through networking and building effective working relationships with colleagues and customers. 14. To continually maintain an awareness of the NHS Pension Scheme and associated regulations, including forthcoming events and changes. 15. To conduct research and obtain information to resolve queries which vary in nature. 16. To provide management information as required in an accurate and timely manner. 17. Prepare stakeholder feedback reports.18. To maintain the annual event spread sheet and share with the team keeping diaries updated.19. Identifies personal training needs and works with their manager to establish personal objectives. Contributes to own ORO and ensures all Learning Management System training courses are completed within required timescales. 20. On occasion participates in organisation wide work groups appropriate to the post holders expertise and experience. 21. You may be required on occasions to perform additional tasks, which would support a business need, or that offers an individual development opportunity.