Customer Services Officer
| Dyddiad hysbysebu: | 01 Gorffennaf 2025 |
|---|---|
| Cyflog: | £12.85 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Gorffennaf 2025 |
| Lleoliad: | Bournemouth, Dorset, BH2 6DY |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | Bournemouth 5271585 |
Crynodeb
What's involved with this role:
JOB TITLE: Customer Services Officers
REF: Bournemouth 5271585
Pay rate: £12.85 per hour PAYE
Hybrid working - with a mixture of in office and remote working days, (days to be worked tbc with line manager).
The role:
On behalf of a local council, we are seeking an experienced Customer focused individuals who reside no more than 15 miles from Bournemouth.
This role will expect the successful candidates to be taking inbound enquiries from members of the public about Council Tax, Parking, Blue Badge and Bus Pass enquiries.
The successful candidate needs to be willing to work on a hybrid basis with a mixture of in office and remote working days. You should also have a passion for supporting local residents across the organisation.
The team are looking for three successful candidates, two of which will potentially be offered a fixed term contract after 12-15 weeks of placement and the other one will potentially be offered a permanent position subject to performance requirements.
What the client is looking for:
Previous contact centre experience is essential
Previous local authority or public sector experience
Essential IT experience
Customer focused with excellent customer service skills
Able to follow legislative requirements
Live within 15 minutes of Bournemouth
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us
AD
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Bournemouth 5271585
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
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Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.