Administrator and Customer Service Officer
| Posting date: | 26 June 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | per hour PAYE, minimum wage may apply |
| Hours: | Full time |
| Closing date: | 25 July 2025 |
| Location: | Lincoln, Lincolnshire, LN1 1DS |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | VLA 5271285 |
Summary
What's involved with this role:
JOB TITLE: Administrator - Customer Services
REF: VLA 5271285
Pay rate: £12.21 per hour, minimum wage may apply
Working Arrangement: On-site
The role:
The team are seeking an Administrator and Customer Service Officer
It is essential that you have previous admin experience and experience of working in a busy office. Tasks will be to answer the phone, data input and support waste management driver's debriefing.
Key Responsibilities may also inlucde:
To answer all inbound calls in a polite and professional manner logging the details accurately in Salesforce
To build strong relationships with both external and internal customers
To ensure prompt resolution of complaints with a strong focus on customer retention
To assist credit control with outstanding debts by way of query resolution
Understand the daily driver debrief process and deal with any issues raised maintaining records of actions in Salesforce
To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company’s Health & Safety policies and procedures and any relevant legislation
To support the Administration Coordinator in ad hoc projects
What the client is looking for:
Previous admin experience and experience of working in a busy office
Previous salesforce experience
Experience of answering the phone and data input
Excellent customer service skills and experience
Numerate and PC literate with good telephone manner and interpersonal skills
Ability to work on own initiative in high pressure environment
Attention to detail
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: VLA 5271285
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.