Patient Navigator (Receptionist)
| Dyddiad hysbysebu: | 18 Mehefin 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Gorffennaf 2025 |
| Lleoliad: | Milton Keynes, MK10 7LN |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | E0135-25-0071 |
Crynodeb
The job holder will have to: Greet patients and visitors, advising them of their appointments and checking them in Advise patients on self-check in facilities Receive and make calls as required with the ability to handle heavy phone/patient traffic Divert calls and take messages as appropriate Sort, review and distribute incoming internal mail Process outgoing mail following the procedure Pull, file and photocopy patients paper records Scan and attach patients data to patients electronic records Ensure the reception area is left tidy and ready for use by other colleagues, together with any hand-over information Receiving all incoming deliveries, opening and distributing accordingly Complete the Surgery Administration, including registrations and deductions Therefore, the successful candidate must: Desirably have prior experience as patient navigator/medical receptionist Be confident using the phone Have a good level of IT skills Be friendly and welcoming; patient and understanding Be able to follow instructions and procedures Have good organisation and communication skills Work accurately and methodically Be able to work with all types of people System used: SystemOne Location Brooklands Health Centre is located in the Milton Keynes suburb of Broughton. It boasts good transport links being just a 5 minute walk away from the nearest bus stop. The bus itself takes around 20-25 minutes from Brooklands to the City Centre. It's also well connected to the M1 being under 2 miles away from the nearest entry junction. Why join us? Our Benefits; NHS Pension with 20.6% Employer Contribution 33 days annual leave (including Bank Holidays) (pro-rata, if part-time) Extra days leave for work anniversary each year Enhanced Maternity, Maternity Support (Paternity), Adoption pay Family friendly employment policies Special and Significant Event Leave Participation in OMGs refer a friend scheme 24/7 free access to an Employee Assistance Program run by awarding winning Health Assured Eye care scheme free eye test plus a contribution towards glasses Cycle to work scheme