Patient Pathway Navigator | Milton Keynes University Hospital NHS Foundation Trust
| Posting date: | 04 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £26,530 - £29,114 per annum pro rata |
| Hours: | Full time |
| Closing date: | 04 July 2025 |
| Location: | Milton Keynes, MK6 5LD |
| Company: | Milton Keynes University Hospital NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 7256204/430-CC25-116A |
Summary
Patient Pathway Navigator
Department: Imaging
Fixed-term contract until 31.05.2026
Band 4 - £26,530 - £29,114 per annum pro rata
Full-time - 37.5 hours per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arise for someone to join the Imaging Department at Milton Keynes University Hospital as a Patient Pathway Navigator. The role requires a high level of organisation skills and someone who is good at communicating with a wide range of health care professionals as well as patients and their relatives. The successful candidate must enjoy working as a team as well as having a flexible approach to working which is essential to the role.
Interview date: 30.06.2025
The Imaging Pathway Navigator will be involved from the beginning of each patient's pathway and up to the point of definitive diagnosis (whether cancer or not).
The main aims of the role are:
• Tobe the central point of contact for patients referred to the imaging team with a suspected or confirmed cancer diagnosis.
• To facilitate a seamless coordinated personalised patient pathway and experience.
• To ensure that their individual needs are supported and met throughout.
• To monitor and track patients against the National Cancer Waiting Times targets, proactively highlighting any incidences at risk of missing targets to both the imaging and cancer services teams in a timely way.
The role is varied and includes administrative work, clinic organisation and close working and support for both the clinical teams and patients to actively manage all patients through their diagnostic pathway, tracking their progress and escalating any deviations as appropriate and agreed. The Navigator will be based predominately in the Imaging Department of Milton Keynes University Hospital but may be required to work in other areas as appropriate as directed by the line manager.
"We care We communicate We collaborate We contribute"
"80% of Administrative and Clerical colleagues feel that MKUH has made reasonable adjustments to enable them to do their work" (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
• Free on-site parking
• Free tea and coffee
• Great flexible working opportunities
• Discounted gym membership
• Lease car scheme
• Generous annual leave and pension scheme
• On site nursery (chargeable)
• Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Communication & relationship building:
• Require excellent interpersonal skills, to ensure accurate and effective verbal, written and electronic communication with a wide range of healthcare staff both inside and outside of the Trust as well as patients and their carers/families.
Responsibilities for analysis:
• Usehigh levels of analytical and judgement skills in this role.
Responsibilities for planning & organisation of activities:
• Requireexcellent organisation and administrative skills.
Responsibility for patient/client care:
• Berequired to put the patient, as the first priority, at the centre of all activities.
Development of policies & services:
• Participatein policy and service development.
Financial responsibility:
• Ensure the efficient and effective use of all resources used within the course of one’s own duties, maintaining an awareness of the financial impact of inappropriate use.
Managing people:
• Beresponsible for his/her actions and workload and be able to work unsupervised as well as part of a multidisciplinary team.
Responsibility for information resources:
• Usedaily, IT programmes (i.e., CRIS, PACS, Cerner, etc) relevant to the work area including medical records systems.
Research & development:
• Complywith Trust’s requirements and undertake administrative processes for evidence-based research and development, and surveys as indicated by clinical director for imaging or imaging leadership and management team.
Freedom of act:
• Workwithin Trust policies and standard operating procedures.
Other responsibilities:
• Havea flexible approach to hybrid working including how contracted hours of work are scheduled and work location.
Please refer to the job description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
This advert closes on Wednesday 18 Jun 2025