Business Manager - Supported Living
| Dyddiad hysbysebu: | 13 Mehefin 2025 |
|---|---|
| Cyflog: | £46,731 i £50,788 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Mehefin 2025 |
| Lleoliad: | Sunderland, Tyne & Wear |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Sunderland Care and Support Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 282152 |
Crynodeb
Sunderland Care and Support is a provider of high-quality care to the community of Sunderland, we are passionate about providing supported living services to adults with learning disabilities, autism, and mental health needs.
We are keen to recruit someone with the integrity who can help us ensure our company values are at the heart of everything we do.
Our Key values are:
Respect - To care and support our customers with sensitivity and empathy
Innovation - To achieve positive outcomes fro this that we support
Integrity - To act faily, ethically, professionally and openly in all what we do
Caring - To provide safe, caring and personal services that support, protect and enable customers to live fulfilling lives
Partnership - To use our energy, skills and resources to deliver the best outcomes
Valued - To engage and consult with our customers and staff to promote a culture of inclusivity and kindness
We are seeking a proactive Business Manager who will foster a culture of continuous improvement within our organisation. In this role, you will collaborate closely with the Head of Operations for Direct Care to provide leadership and management for our care and support services.
Your primary responsibility will be to guarantee the delivery of personalised care and support services to individuals with complex disabilities, ensuring that the service area and staff team adhere to all statutory requirements, professional guidelines, best practices, and relevant policies and procedures. It will be crucial to uphold the quality standards set by Sunderland Care and Support.
We are looking for a candidate who is passionate about enhancing the lives of vulnerable individuals and is committed to achieving excellence in care provision. If you possess the necessary skills, experience and dedication, we encourage you to apply for this rewarding opportunity.
The Role;
As the Business Manager, your role will be pivotal in effectively managing and coordinating the delivery of high-quality social care services to a diverse range of customers with varying care and support needs. Your primary objective will be to ensure that our services consistently meet the highest standards of care, compliance and customer satisfaction. Leading a team of dedicated social care professionals, you will provide guidance, support and mentorship to foster their professional growth and development.
Key Responsibilities:
Oversee the day-to-day operations of social care services in the designated area, ensuring strict adherence to relevant regulations and quality standards.
Devise and implement strategies, policies and procedures to optimise service delivery and enhance the overall effectiveness of our social care programs.
Collaborate with internal departments and external stakeholders to ensure seamless coordination of care and smooth service transitions.
Conduct regular assurance visits to monitor service quality, identify areas for improvement and implement necessary corrective measures.
Cultivate positive relationships with customers, their families and other stakeholders, promptly and effectively addressing any concerns or feedback.
Stay up to date with industry trends, best practices and regulatory changes in the social care sector and utilise this knowledge to drive continuous improvement in service delivery.
Demonstrate comprehensive expertise in current legislation, regulations and best practices within the social care sector, striving to achieve an outstanding CQC rating.
Note: This role will require occasional travel within the assigned area and flexibility in working hours to accommodate operational needs.
The job is extremely rewarding and in return we offer:A starting salary of £46,731 rising to £50,788 (Pay Award Pending)
Excellent training opportunities
A pension scheme
Generous annual leave entitlement
Career development opportunities
A positive and rewarding job role and culture
Cycle to work Scheme
Car lease scheme
Corporate gym membership
Discounts on local theatres and sporting events
Please ensure you refer to the Job Description and the essential criteria in the Person Specification when completing the online application form, as this information is used to select candidates for interview.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk/spam folder.
We will contact candidates to arrange an appropriate time to carry out an interview. If you are successful following the interview process appointments will be made subject to two satisfactory references and Enhanced DBS check.
Please note CVs or covering letters will not be accepted.
For more information on Sunderland Care and Support, please visit our website; https://sunderlandcareandsupport.co.uk
We are keen to recruit someone with the integrity who can help us ensure our company values are at the heart of everything we do.
Our Key values are:
Respect - To care and support our customers with sensitivity and empathy
Innovation - To achieve positive outcomes fro this that we support
Integrity - To act faily, ethically, professionally and openly in all what we do
Caring - To provide safe, caring and personal services that support, protect and enable customers to live fulfilling lives
Partnership - To use our energy, skills and resources to deliver the best outcomes
Valued - To engage and consult with our customers and staff to promote a culture of inclusivity and kindness
We are seeking a proactive Business Manager who will foster a culture of continuous improvement within our organisation. In this role, you will collaborate closely with the Head of Operations for Direct Care to provide leadership and management for our care and support services.
Your primary responsibility will be to guarantee the delivery of personalised care and support services to individuals with complex disabilities, ensuring that the service area and staff team adhere to all statutory requirements, professional guidelines, best practices, and relevant policies and procedures. It will be crucial to uphold the quality standards set by Sunderland Care and Support.
We are looking for a candidate who is passionate about enhancing the lives of vulnerable individuals and is committed to achieving excellence in care provision. If you possess the necessary skills, experience and dedication, we encourage you to apply for this rewarding opportunity.
The Role;
As the Business Manager, your role will be pivotal in effectively managing and coordinating the delivery of high-quality social care services to a diverse range of customers with varying care and support needs. Your primary objective will be to ensure that our services consistently meet the highest standards of care, compliance and customer satisfaction. Leading a team of dedicated social care professionals, you will provide guidance, support and mentorship to foster their professional growth and development.
Key Responsibilities:
Oversee the day-to-day operations of social care services in the designated area, ensuring strict adherence to relevant regulations and quality standards.
Devise and implement strategies, policies and procedures to optimise service delivery and enhance the overall effectiveness of our social care programs.
Collaborate with internal departments and external stakeholders to ensure seamless coordination of care and smooth service transitions.
Conduct regular assurance visits to monitor service quality, identify areas for improvement and implement necessary corrective measures.
Cultivate positive relationships with customers, their families and other stakeholders, promptly and effectively addressing any concerns or feedback.
Stay up to date with industry trends, best practices and regulatory changes in the social care sector and utilise this knowledge to drive continuous improvement in service delivery.
Demonstrate comprehensive expertise in current legislation, regulations and best practices within the social care sector, striving to achieve an outstanding CQC rating.
Note: This role will require occasional travel within the assigned area and flexibility in working hours to accommodate operational needs.
The job is extremely rewarding and in return we offer:A starting salary of £46,731 rising to £50,788 (Pay Award Pending)
Excellent training opportunities
A pension scheme
Generous annual leave entitlement
Career development opportunities
A positive and rewarding job role and culture
Cycle to work Scheme
Car lease scheme
Corporate gym membership
Discounts on local theatres and sporting events
Please ensure you refer to the Job Description and the essential criteria in the Person Specification when completing the online application form, as this information is used to select candidates for interview.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk/spam folder.
We will contact candidates to arrange an appropriate time to carry out an interview. If you are successful following the interview process appointments will be made subject to two satisfactory references and Enhanced DBS check.
Please note CVs or covering letters will not be accepted.
For more information on Sunderland Care and Support, please visit our website; https://sunderlandcareandsupport.co.uk