Reservations Agent
| Dyddiad hysbysebu: | 11 Mehefin 2025 |
|---|---|
| Cyflog: | £25,500 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Gorffennaf 2025 |
| Lleoliad: | West London, London |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | KBC Associates |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Reservations Agent
Temp to Perm
Monday to Friday
40 hours a week
4* Hotel
Must have reservations experience
What you will do: Reservations Agent
Your responsibilities will include but are not exclusive to:
Responding promptly to all phone, email, and online reservation inquiries.
Accurately inputting and updating guest reservations in the hotel’s reservation system.
Providing detailed information about room types, packages, rates, and amenities.
Upselling room categories and additional services to maximize revenue.
Coordinating special requests and communicate them effectively to relevant departments.
Maintaining knowledge of hotel operations, promotions, events, and local area offerings.
Ensuring all guest interactions are handled with grace, professionalism, and discretion.
Handle cancellations, modifications, and no-shows according to policy.
Assist with group bookings and collaborate with sales or events teams as needed.
Temp to Perm
Monday to Friday
40 hours a week
4* Hotel
Must have reservations experience
What you will do: Reservations Agent
Your responsibilities will include but are not exclusive to:
Responding promptly to all phone, email, and online reservation inquiries.
Accurately inputting and updating guest reservations in the hotel’s reservation system.
Providing detailed information about room types, packages, rates, and amenities.
Upselling room categories and additional services to maximize revenue.
Coordinating special requests and communicate them effectively to relevant departments.
Maintaining knowledge of hotel operations, promotions, events, and local area offerings.
Ensuring all guest interactions are handled with grace, professionalism, and discretion.
Handle cancellations, modifications, and no-shows according to policy.
Assist with group bookings and collaborate with sales or events teams as needed.