Guest Service Agent- Maternity Cover
| Posting date: | 14 June 2025 |
|---|---|
| Salary: | £28,911.96 per year |
| Hours: | Full time |
| Closing date: | 12 July 2025 |
| Location: | London, SE11 5EL |
| Company: | Cycas Hospitality UK Ltd |
| Job type: | Contract |
| Job reference: | ORG2206- Guest Service Agent- Maternity Cover |
Summary
Guest Service Agent – Central London
Just 15 minutes' walk from Big Ben
Join an amazing team in a truly exceptional workplace
Are you looking for:
A vibrant role in the heart of London?
A workplace where your personality shines?
A team that feels more like a family?
If you answered yes, we want to hear from you!
⭐ The Role: Guest Service Agent (Receptionist)- Maternity Cover- 40 hrs/week
As a Guest Service Agent, you’ll be the face of our hotel and the heartbeat of our guest experience. From check-in to check-out, you’ll ensure every guest feels truly welcomed and cared for.
Duties include but are not limited to:
Greet guests with warmth and professionalism
Handle check-ins, room allocation, and check-outs
Manage and adjust room reservations
Respond to guest needs, complaints, and special requests
Present hotel services and promote loyalty programs
Maintain a tidy, secure, and efficient front desk
Process payments and run administrative reports
Hosting social evenings for our guests
Collaborate with housekeeping, maintenance, and F&B teams to ensure smooth operations
Our Service Philosophy
Go beyond welcome
Build real connections
Make your mark
Our Service Signature:
️ Ask Me – Always be ready, always be helpful
✅ What We’re Looking For
A proactive, guest-focused attitude
Excellent communication and interpersonal skills
Ability to stay calm and resourceful under pressure
Attention to detail and a team spirit
All employment offers are conditional on two satisfactory references, including one from your most recent employer. You must also provide proof of eligibility to work in the UK.
Ready to bring your smile and skills to a central London hotel that values service, style, and substance?
Apply now and start your journey with us!
Just 15 minutes' walk from Big Ben
Join an amazing team in a truly exceptional workplace
Are you looking for:
A vibrant role in the heart of London?
A workplace where your personality shines?
A team that feels more like a family?
If you answered yes, we want to hear from you!
⭐ The Role: Guest Service Agent (Receptionist)- Maternity Cover- 40 hrs/week
As a Guest Service Agent, you’ll be the face of our hotel and the heartbeat of our guest experience. From check-in to check-out, you’ll ensure every guest feels truly welcomed and cared for.
Duties include but are not limited to:
Greet guests with warmth and professionalism
Handle check-ins, room allocation, and check-outs
Manage and adjust room reservations
Respond to guest needs, complaints, and special requests
Present hotel services and promote loyalty programs
Maintain a tidy, secure, and efficient front desk
Process payments and run administrative reports
Hosting social evenings for our guests
Collaborate with housekeeping, maintenance, and F&B teams to ensure smooth operations
Our Service Philosophy
Go beyond welcome
Build real connections
Make your mark
Our Service Signature:
️ Ask Me – Always be ready, always be helpful
✅ What We’re Looking For
A proactive, guest-focused attitude
Excellent communication and interpersonal skills
Ability to stay calm and resourceful under pressure
Attention to detail and a team spirit
All employment offers are conditional on two satisfactory references, including one from your most recent employer. You must also provide proof of eligibility to work in the UK.
Ready to bring your smile and skills to a central London hotel that values service, style, and substance?
Apply now and start your journey with us!