Head of Reservations Sales and Events
| Posting date: | 04 June 2025 |
|---|---|
| Salary: | £50,000 to £60,000 per year |
| Hours: | Full time |
| Closing date: | 04 July 2025 |
| Location: | SW1W 9SJ |
| Remote working: | On-site only |
| Company: | Hospitality & Catering Solutions |
| Job type: | Permanent |
| Job reference: | JOB-5932-207261 |
Summary
Job Title: Head of Reservations, Sales and Events
Our client is an iconic independent restaurant and event based venue that offers exquisite food across two very successful venues. The group is well-established in London are planning to expand their portfolio in the coming years. The successful Head of Reservations, Sales and Events can expect to be part of a very stable and successful operation!
Head of Reservations, Sales and Events Benefits:
• Monday to Friday shift patterns.
• A competitive starting package of £50,000 per annum + bonus + commission
• Bonus related incentives payable twice per annum.
• 3% to 7% commission on organic sales – uncapped
• Based in Victoria – easy commute from most areas in London.
• Very stable team and operation.
Head of Reservations, Sales and Events Responsibilities:
• Act as a proud ambassador of the restaurant/venue.
• Support and train your team of reservation agents to ensure the smooth delivery of incoming/outgoing calls.
• Delegating staff Rota's.
• Ensuring the team are motivated and organised.
• Managing all third-party enquiries.
• Management of reports for reservations and events.
• Responsible for the groups Private Dining & Membership Manager.
• Development of sales revenue both pro/reactive.
Head of Reservations, Sales and Events Requirements:
• A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.
• Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.
• An enthusiastic team player with a guest focused approach and excellent attention to detail.
• A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
• Freedom and support to pro-actively develop organic leads.
• Assist with hosting Events when required.