Assistant Events and Reservations Manager
| Posting date: | 11 August 2025 |
|---|---|
| Salary: | £35,000 to £40,000 per year |
| Hours: | Full time |
| Closing date: | 10 September 2025 |
| Location: | SW1V 1PZ |
| Remote working: | On-site only |
| Company: | Hospitality & Catering Solutions |
| Job type: | Permanent |
| Job reference: | JOB-4187-207261 |
Summary
Assistant Reservations and Events Manager – Victoria
Our client is an iconic, independent restaurant and event venue group, renowned for delivering exceptional dining experiences across two highly successful locations. Well-established in London, the group has ambitious plans to expand its portfolio in the coming years. This is an excellent opportunity for a talented Assistant Reservations and Events Manager to join a stable, distinctive, and forward-thinking operation.
Role Overview
The Assistant Reservations and Events Manager will support the Group Head of Reservations and Events in overseeing restaurant, event, and membership operations across two unique venues. This role is based at Head Office in Victoria and offers a predominantly Monday-to-Friday schedule.
Package and Benefits
Up to £40,000 per annum
45 hours per week, daytime shifts
Opportunities for professional development, including WSET, Health & Safety, and Food & Beverage certifications
Childcare schemes
Pleasant working environment with low staff turnover
Key Responsibilities
Support the Reservations & Events Manager in leading operations across both venues
Handle telephone and email enquiries professionally and efficiently
Manage and resolve guest complaints with diplomacy
Coordinate staff rotas and ensure effective team delegation
Motivate, guide, and organise the reservations and events teams
Manage all third-party enquiries and bookings
Produce and maintain reports for reservations and events
Collaborate closely with the Group’s Private Dining & Membership Manager
Candidate Profile
Proven experience in both reservations and events within a busy, high-end hospitality environment
Strong leadership skills with the ability to inspire and mentor team members
Exceptional communication skills, including a professional telephone manner
Highly organised, proactive, and detail-oriented
Demonstrated stability and commitment in previous roles
Impeccable personal presentation and strong interpersonal skills
This is a rare opportunity to be part of an established and growing hospitality group, offering a professional and supportive working environment alongside opportunities for career development.