Business Change Partner
| Dyddiad hysbysebu: | 20 Mai 2025 |
|---|---|
| Cyflog: | £46,000 i £50,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Mehefin 2025 |
| Lleoliad: | Ealing, West London |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 4 ddiwrnod yr wythnos |
| Cwmni: | A2Dominion |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
Business Change Partner
Salary: £46,000 - £50,000
Location: Ealing office base with hybrid working
Contract: 9 to 12 month contract depending on start date, 35 hours per week
DBS check required: Basic
About us
We’re a UK housing association committed to a new vision – providing homes people love to live in.
With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.
Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose – delivering more homes and better services for customers.
We’re also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis.
Role Overview
We are looking for a Business Change Partner to join our fantastic Project Services department. The Business Change Partner will play a critical role in supporting the business through change initiatives to ensure smooth transitions from project to business as usual. This role will also support and engage stakeholders to ensure that changes to people, processes and technology are successfully embedded within the relevant teams across the business.
Key responsibilities:
Build and maintain effective relationships with project sponsors and other key stakeholders
Define, evaluate, and improve effectiveness of business processes and procedures to enhance efficiencies, benefits realisation, operational readiness and post go-live activities
Conduct impact analysis to assess the potential impact of changes on stakeholders and business processes
Develop and implement engaging communication plans to keep stakeholders informed, engaged and enthusiastic
Facilitate engaging workshops and meetings to gather feedback, deliver information and address concerns
Deliver change management plans, including communication, training, and support activities
Collaborate with Business Change Manager and Project Managers to integrate change management activities into project plans
Monitor and report to the Change Manager on the progress of change initiatives and adjust plans as necessary
Support the design and delivery of training programs to ensure employees have the skills and knowledge needed to adapt to changes. Support the development of support materials and resources, such as user guides, FAQs, and online help
Collect and analyse feedback from stakeholders to identify areas for improvement. Challenge current ways of working and seek to improve business readiness and adaption, reviewing the transition process from current to future state
Provide subject matter expertise and technical skills in relation to all capabilities with the service/project area, working with peers to share best practice. Ensuring there is a best practice consistent methodology and approach in place for each project
Work with the Business Change Manager and other stakeholders to ensure that monitoring and evaluation is undertaken to enable us to track the outcomes and benefits of change initiatives and project outcomes. Able to transfer ownership of this to the business after hyper care period ends to ensure sustained change and benefits
More about you
Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
Must hold or working towards a Change Management Qualification
Proven experience of working in a high performing team, demonstrating credibility, strong influencing and communication skills, personal drive and ambition to make a difference
An excellent communicator with the ability to demonstrate a track record of building trusted relationships with all stakeholders internal and external. Ability to clearly articulate messages across a variety of channels and audiences
Strong, proactive problem-solving and analytical skills with the ability to challenge when needed, present problems and recommendations simultaneously
Knowledgeable about current best practice in Agile Project Delivery, change management, continuous improvement, with working knowledge of planning and delivering communications and training
Proven experience of managing change that include people, process and technology changes at an operational level
Salary: £46,000 - £50,000
Location: Ealing office base with hybrid working
Contract: 9 to 12 month contract depending on start date, 35 hours per week
DBS check required: Basic
About us
We’re a UK housing association committed to a new vision – providing homes people love to live in.
With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.
Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose – delivering more homes and better services for customers.
We’re also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis.
Role Overview
We are looking for a Business Change Partner to join our fantastic Project Services department. The Business Change Partner will play a critical role in supporting the business through change initiatives to ensure smooth transitions from project to business as usual. This role will also support and engage stakeholders to ensure that changes to people, processes and technology are successfully embedded within the relevant teams across the business.
Key responsibilities:
Build and maintain effective relationships with project sponsors and other key stakeholders
Define, evaluate, and improve effectiveness of business processes and procedures to enhance efficiencies, benefits realisation, operational readiness and post go-live activities
Conduct impact analysis to assess the potential impact of changes on stakeholders and business processes
Develop and implement engaging communication plans to keep stakeholders informed, engaged and enthusiastic
Facilitate engaging workshops and meetings to gather feedback, deliver information and address concerns
Deliver change management plans, including communication, training, and support activities
Collaborate with Business Change Manager and Project Managers to integrate change management activities into project plans
Monitor and report to the Change Manager on the progress of change initiatives and adjust plans as necessary
Support the design and delivery of training programs to ensure employees have the skills and knowledge needed to adapt to changes. Support the development of support materials and resources, such as user guides, FAQs, and online help
Collect and analyse feedback from stakeholders to identify areas for improvement. Challenge current ways of working and seek to improve business readiness and adaption, reviewing the transition process from current to future state
Provide subject matter expertise and technical skills in relation to all capabilities with the service/project area, working with peers to share best practice. Ensuring there is a best practice consistent methodology and approach in place for each project
Work with the Business Change Manager and other stakeholders to ensure that monitoring and evaluation is undertaken to enable us to track the outcomes and benefits of change initiatives and project outcomes. Able to transfer ownership of this to the business after hyper care period ends to ensure sustained change and benefits
More about you
Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
Must hold or working towards a Change Management Qualification
Proven experience of working in a high performing team, demonstrating credibility, strong influencing and communication skills, personal drive and ambition to make a difference
An excellent communicator with the ability to demonstrate a track record of building trusted relationships with all stakeholders internal and external. Ability to clearly articulate messages across a variety of channels and audiences
Strong, proactive problem-solving and analytical skills with the ability to challenge when needed, present problems and recommendations simultaneously
Knowledgeable about current best practice in Agile Project Delivery, change management, continuous improvement, with working knowledge of planning and delivering communications and training
Proven experience of managing change that include people, process and technology changes at an operational level