Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Business Support Officer
| Dyddiad hysbysebu: | 16 Ebrill 2025 |
|---|---|
| Cyflog: | £15,477 i £16,246 bob blwyddyn |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 02 Mai 2025 |
| Lleoliad: | Ipswich, Suffolk |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Ipswich Borough Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | REQ00977 |
Crynodeb
Do you have a passion for Customer Service and looking for a role that will see you join a fantastic team.
The Business Support Unit supports a variety of teams across the housing and public protection. The team support each other with all aspects of the services delivered. If you are ready for your next challenge and enjoy variety in your role together with an opportunity to support internal and external customers, then this could be the role for you.
Duties may include:
This role primarily supports the Environmental Health. From noise complaints, abandoned vehicles, fly tipping and lost dogs so no two days are ever the same. Taking and reacting to customer queries and complaints, resolving issues, allocating officer duties.
Such variations as may be required from time to time without changing the general character of the duties shown above or the level of responsibility entailed.
You will need excellent IT skills (full training will be given on IBC bespoke systems) Advanced Excel skills would be an advantage.
If you are well organised, reliable, able to meet deadlines and have excellent communication skills with the ability to build and establish relationships, then get in touch to discuss your next career move.
A positive, proactive can-do attitude is a must.
We support hybrid working but this job will require at least 2 days a week at Grafton House.
As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking, public transport discounts, free swimming, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Yvonne Wilson via email Yvonne.wilson@ipswich.gov.uk
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
The selection process will be an interview. Interviews will be held on week commencing 12th May 2025 at Grafton House, Ipswich.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.
Please note CVs are not accepted.
The Business Support Unit supports a variety of teams across the housing and public protection. The team support each other with all aspects of the services delivered. If you are ready for your next challenge and enjoy variety in your role together with an opportunity to support internal and external customers, then this could be the role for you.
Duties may include:
This role primarily supports the Environmental Health. From noise complaints, abandoned vehicles, fly tipping and lost dogs so no two days are ever the same. Taking and reacting to customer queries and complaints, resolving issues, allocating officer duties.
Such variations as may be required from time to time without changing the general character of the duties shown above or the level of responsibility entailed.
You will need excellent IT skills (full training will be given on IBC bespoke systems) Advanced Excel skills would be an advantage.
If you are well organised, reliable, able to meet deadlines and have excellent communication skills with the ability to build and establish relationships, then get in touch to discuss your next career move.
A positive, proactive can-do attitude is a must.
We support hybrid working but this job will require at least 2 days a week at Grafton House.
As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking, public transport discounts, free swimming, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Yvonne Wilson via email Yvonne.wilson@ipswich.gov.uk
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
The selection process will be an interview. Interviews will be held on week commencing 12th May 2025 at Grafton House, Ipswich.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.
Please note CVs are not accepted.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.