Business Support Officer
| Posting date: | 27 May 2025 |
|---|---|
| Salary: | £27,269 to £28,835 per year |
| Hours: | Full time |
| Closing date: | 11 June 2025 |
| Location: | Ipswich, Suffolk |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Ipswich Borough Council |
| Job type: | Permanent |
| Job reference: | REQ00990 |
Summary
The Business Support Officer role is a varied and interesting role in one of the Council’s largest front line services. Maintenance & Contracts are responsible for all property related matters relating to the Council’s 7,800 Council homes. The Council spends circa £25m maintaining, improving and keeping those homes safe and decent for our tenants.
The service works from a brand new BREEAM outstanding environmentally friendly depot called Layard House.
The role involves providing all of the business support you would expect from a busy front-line service with 145 employees. You will be required to ensure the service can successfully deliver it objectives for the Council and our tenants. The postholder will report to the Business Support Team Leader but will work closely with all managers and the Head of Service.
The post holder will also assist with the day-to-day operational management of the depot and work with colleagues in our Waste & Fleet teams to ensure the depot is maintained and serviced to the exemplary standards expected.
The role is five days a week, 37 hour (Monday through to Friday) and is based at Layard House, 11 New Way, Ipswich. IP2 OFA. You may be required to work at other locations such as the Council’s head office, Grafton House, on occasions. The Council operates a flexible working policy but due to the nature of this role, which often requires a hands on approach, it is anticipated, you will be expected to work office based at Layard House, not less than three days a week.
Building or facilities related experience would be desirable.
Experience in quality management systems, processes and procedures would be extremely beneficial.
You will be expected to work on your own initiative and be confident to make your own decisions, communicate to a wide audience and guide and advise both employees and external contractors where necessary.
Hours of work are 37 per week, Monday to Friday.
This is a hybrid working role (a minimum of 3 days per week working in the office).
As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Oliver Manser via email oliver.manser@ipswich.gov.uk
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
Interviews will be held on Friday 20th June.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications
Please note CVs are not accepted.
The service works from a brand new BREEAM outstanding environmentally friendly depot called Layard House.
The role involves providing all of the business support you would expect from a busy front-line service with 145 employees. You will be required to ensure the service can successfully deliver it objectives for the Council and our tenants. The postholder will report to the Business Support Team Leader but will work closely with all managers and the Head of Service.
The post holder will also assist with the day-to-day operational management of the depot and work with colleagues in our Waste & Fleet teams to ensure the depot is maintained and serviced to the exemplary standards expected.
The role is five days a week, 37 hour (Monday through to Friday) and is based at Layard House, 11 New Way, Ipswich. IP2 OFA. You may be required to work at other locations such as the Council’s head office, Grafton House, on occasions. The Council operates a flexible working policy but due to the nature of this role, which often requires a hands on approach, it is anticipated, you will be expected to work office based at Layard House, not less than three days a week.
Building or facilities related experience would be desirable.
Experience in quality management systems, processes and procedures would be extremely beneficial.
You will be expected to work on your own initiative and be confident to make your own decisions, communicate to a wide audience and guide and advise both employees and external contractors where necessary.
Hours of work are 37 per week, Monday to Friday.
This is a hybrid working role (a minimum of 3 days per week working in the office).
As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Oliver Manser via email oliver.manser@ipswich.gov.uk
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
Interviews will be held on Friday 20th June.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications
Please note CVs are not accepted.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.