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Building Safety Engagement Officer
| Dyddiad hysbysebu: | 27 Medi 2024 |
|---|---|
| Cyflog: | £39,465 i £44,500 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Hydref 2024 |
| Lleoliad: | startford |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 4 ddiwrnod yr wythnos |
| Cwmni: | London and Quadrant Housing Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Title: Building Safety Engagement Officer
Contract type: Permanent 35 hours
Location: West Ham Lane Stratford London or Sale Point Greater Manchester
Persona: Agile (office and homeworking)
Salary: £39,465 - £44,500 London Weighted or £35,022 - £40,057 regionally based
Closing date: 9th October at 11pm
Interviews will be held on 17th October
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Building Safety Engagement Officer - Role Profile.docx
An exciting opportunity has arisen to join our Building Safety Team.
In this role you will be the voice of the customer, playing a key part in influencing stakeholders to ensure a customer focus is delivered within the Building Safety Programme. And wider fire safety team.
Our Engagement Officers will support all related building and fire safety activity that interacts with customers for all tenures and teams across L&Q. You will be ensuring actions and communications are developed and delivered in a customer centred way; and coordinating engagement with the formal resident engagement structure.
The role will be to provide meaningful engagement with residents across the Building Safety and Fire Safety Programmes. This include responding to resident questions, queries and concerns, as well as requests for information.
To be considered for this role applicants will be able to demonstrate the following:
• Positive and collaborative approach to service delivery
• Must have a genuine concern for the resident experience, have excellent troubleshooting abilities and be solution driven
• Excellent written communication skills
· Influencing skills, ideally with demonstrable experience delivering training or presentations and the ability to lead meetings
· Ability to manage data
• An interest in Building Safety, Fire Safety and its wider impact.
• Experience with working in customer focused capacity
If you are interested in this role and have the experience required, then apply without delay!
Our commitments:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 110,000 homes, primarily across London the South East and the North West of England.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Contract type: Permanent 35 hours
Location: West Ham Lane Stratford London or Sale Point Greater Manchester
Persona: Agile (office and homeworking)
Salary: £39,465 - £44,500 London Weighted or £35,022 - £40,057 regionally based
Closing date: 9th October at 11pm
Interviews will be held on 17th October
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Building Safety Engagement Officer - Role Profile.docx
An exciting opportunity has arisen to join our Building Safety Team.
In this role you will be the voice of the customer, playing a key part in influencing stakeholders to ensure a customer focus is delivered within the Building Safety Programme. And wider fire safety team.
Our Engagement Officers will support all related building and fire safety activity that interacts with customers for all tenures and teams across L&Q. You will be ensuring actions and communications are developed and delivered in a customer centred way; and coordinating engagement with the formal resident engagement structure.
The role will be to provide meaningful engagement with residents across the Building Safety and Fire Safety Programmes. This include responding to resident questions, queries and concerns, as well as requests for information.
To be considered for this role applicants will be able to demonstrate the following:
• Positive and collaborative approach to service delivery
• Must have a genuine concern for the resident experience, have excellent troubleshooting abilities and be solution driven
• Excellent written communication skills
· Influencing skills, ideally with demonstrable experience delivering training or presentations and the ability to lead meetings
· Ability to manage data
• An interest in Building Safety, Fire Safety and its wider impact.
• Experience with working in customer focused capacity
If you are interested in this role and have the experience required, then apply without delay!
Our commitments:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 110,000 homes, primarily across London the South East and the North West of England.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.