Administrator
| Posting date: | 20 March 2026 |
|---|---|
| Salary: | £13.05 to £16.88 per hour |
| Additional salary information: | Rate: PAYE £13.05 per hour / Umbrella £16.88 per hour |
| Hours: | Full time |
| Closing date: | 27 March 2026 |
| Location: | Colwyn Bay, Conwy County |
| Remote working: | On-site only |
| Company: | Neway International Ltd |
| Job type: | Temporary |
| Job reference: | OR25586 |
Summary
Neway International are seeking two Administrative Assistants / Business Support Officers to join our client, Conwy County Borough Council.
Location: Conway Road, Colwyn Bay, Conwy County Borough, LL29 7AZ
Hours: 37 per week, Monday–Friday
Start date: 06 April 2026
Duration: 12 weeks (with potential extension)
Employment type: Temporary
Rate: PAYE £13.05 per hour / Umbrella £16.88 per hour
About the Client
Conwy County Borough Council’s Integrated Adult and Community Services Directorate delivers high‑quality, person‑centred support to residents across the region. The service is committed to safeguarding, timely intervention, and effective multi‑agency working, ensuring that all processes meet statutory requirements and uphold the Council’s core values.
The Role
The successful post holders will join the Single Point of Access Team, providing professional administrative and business support to Social Care teams. This role involves handling sensitive and confidential information, supporting call handling and screening, and ensuring all work complies with Data Protection legislation and internal procedures. You will contribute to the delivery of an efficient, accurate and responsive service within statutory timescales.
This is an office‑based position at Coed Pella, Colwyn Bay. Remote working is not available. Candidates must live locally or within a reasonable commuting distance.
Key Responsibilities
Provide high‑quality administrative and business support to Social Care teams
Handle, process and record sensitive and confidential safeguarding information
Support call handling, screening and triage processes
Maintain accurate records and data in line with statutory and internal requirements
Ensure compliance with Data Protection, organisational policies and service procedures
Contribute to efficient workflow management and timely completion of tasks
Work collaboratively within a busy, multi‑disciplinary environment
Candidate Requirements
Good standard of education (5 GCSEs or equivalent)
Strong technology and software skills
Knowledge of WCCIS or similar client database
Accurate typing skills and strong active listening abilities
Excellent organisation, planning and problem‑solving skills
Effective teamwork and interpersonal skills
Ability to converse bilingually in Welsh and English
Ability to work on‑site full‑time in Colwyn Bay
Location: Conway Road, Colwyn Bay, Conwy County Borough, LL29 7AZ
Hours: 37 per week, Monday–Friday
Start date: 06 April 2026
Duration: 12 weeks (with potential extension)
Employment type: Temporary
Rate: PAYE £13.05 per hour / Umbrella £16.88 per hour
About the Client
Conwy County Borough Council’s Integrated Adult and Community Services Directorate delivers high‑quality, person‑centred support to residents across the region. The service is committed to safeguarding, timely intervention, and effective multi‑agency working, ensuring that all processes meet statutory requirements and uphold the Council’s core values.
The Role
The successful post holders will join the Single Point of Access Team, providing professional administrative and business support to Social Care teams. This role involves handling sensitive and confidential information, supporting call handling and screening, and ensuring all work complies with Data Protection legislation and internal procedures. You will contribute to the delivery of an efficient, accurate and responsive service within statutory timescales.
This is an office‑based position at Coed Pella, Colwyn Bay. Remote working is not available. Candidates must live locally or within a reasonable commuting distance.
Key Responsibilities
Provide high‑quality administrative and business support to Social Care teams
Handle, process and record sensitive and confidential safeguarding information
Support call handling, screening and triage processes
Maintain accurate records and data in line with statutory and internal requirements
Ensure compliance with Data Protection, organisational policies and service procedures
Contribute to efficient workflow management and timely completion of tasks
Work collaboratively within a busy, multi‑disciplinary environment
Candidate Requirements
Good standard of education (5 GCSEs or equivalent)
Strong technology and software skills
Knowledge of WCCIS or similar client database
Accurate typing skills and strong active listening abilities
Excellent organisation, planning and problem‑solving skills
Effective teamwork and interpersonal skills
Ability to converse bilingually in Welsh and English
Ability to work on‑site full‑time in Colwyn Bay