Modern Apprenticeship (IT Support)
| Dyddiad hysbysebu: | 06 Mawrth 2026 |
|---|---|
| Cyflog: | £25,825 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Ebrill 2026 |
| Lleoliad: | Glasgow, Scotland |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Qualifications Scotland |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: |
Crynodeb
During your placement within the Service Delivery Team, you will gain hands-on, practical experience in an IT support role within a public-sector organisation to expand and develop your transferable skills. This role offers an excellent entry point for individuals seeking a career in IT.
You will provide administrative and technical support to business areas across Qualifications Scotland and communicate with other teams and external customers. You will gain hands-on, practical experience in a dynamic public-sector organisation over your year’s placement to expand and develop your skills.
Responsibilities
Providing a high level of customer service, by responding to queries quickly and accurately, and building and maintaining positive customer relationships.
Following administrative procedures and using Microsoft applications and organisational systems.
Contributing to continuous improvement initiatives by reviewing and recommending improvements to administrative and technical procedures and systems.
Maintaining confidentiality when dealing with sensitive information, ensuring information is up to date, stored securely and readily accessible.
Young talent at Qualifications Scotland
This opportunity is being delivered as part of our Young Talent Strategy to attract, recruit, develop and retain young talent and will enable you to:
Develop your transferable skills by playing a key role in your team with meaningful work activity and responsibilities.
Work with a Career Development Mentor to learn about the world of work and your career ambitions.
Be part of a Young Talent Forum helping to influence and shape decisions across the organisation.
Work toward SCQF level 5 or 6
You will provide administrative and technical support to business areas across Qualifications Scotland and communicate with other teams and external customers. You will gain hands-on, practical experience in a dynamic public-sector organisation over your year’s placement to expand and develop your skills.
Responsibilities
Providing a high level of customer service, by responding to queries quickly and accurately, and building and maintaining positive customer relationships.
Following administrative procedures and using Microsoft applications and organisational systems.
Contributing to continuous improvement initiatives by reviewing and recommending improvements to administrative and technical procedures and systems.
Maintaining confidentiality when dealing with sensitive information, ensuring information is up to date, stored securely and readily accessible.
Young talent at Qualifications Scotland
This opportunity is being delivered as part of our Young Talent Strategy to attract, recruit, develop and retain young talent and will enable you to:
Develop your transferable skills by playing a key role in your team with meaningful work activity and responsibilities.
Work with a Career Development Mentor to learn about the world of work and your career ambitions.
Be part of a Young Talent Forum helping to influence and shape decisions across the organisation.
Work toward SCQF level 5 or 6
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.