Customer Advisor (1 year fixed term contract)
| Dyddiad hysbysebu: | 02 Mawrth 2026 |
|---|---|
| Cyflog: | £33,462.00 i £34,662.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Grade 9 |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Mawrth 2026 |
| Lleoliad: | Harlow, Essex |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Harlow Council |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | REQ000205 |
Crynodeb
Contact Harlow is the first point of contact for all Council Services and we are looking to recruit a full-time Customer Advisor for our busy front line team, working on a one year fixed term contract.
We require someone who will provide a consistently high quality of customer service for all types of enquiries from our customers in an efficient, pleasant and helpful manner using a range of IT packages.
You will therefore have excellent customer service skills and the relevant experience to match.
The main activity of the role is dealing with customer enquiries in our call centre. You will also deal with in depth face to face and online enquiries and provide general information on our reception desk. There may also be some cash receipting in a ‘banking’ style environment.
You will be expected to work 7.5 hours per day Monday to Friday in the office from 8.45am to 5.00pm with 45 minutes for lunch. This is to cover our opening hours of 9am to 4.45pm.
If you think you are the person that we are looking for and if this is a role that interests you, we would love to hear from you.
For an informal discussion about this role, please contact Jenna Harvey – Duty Manager – 01279 446085
Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community. We offer a range of flexible arrangements to help balance work and personal life and provide health and wellbeing initiatives and an employee assistance programme.
As a Disability Confident Employer, we guarantee an interview to disabled candidates who meet the Essential Criteria on the Employee Profile.
We require someone who will provide a consistently high quality of customer service for all types of enquiries from our customers in an efficient, pleasant and helpful manner using a range of IT packages.
You will therefore have excellent customer service skills and the relevant experience to match.
The main activity of the role is dealing with customer enquiries in our call centre. You will also deal with in depth face to face and online enquiries and provide general information on our reception desk. There may also be some cash receipting in a ‘banking’ style environment.
You will be expected to work 7.5 hours per day Monday to Friday in the office from 8.45am to 5.00pm with 45 minutes for lunch. This is to cover our opening hours of 9am to 4.45pm.
If you think you are the person that we are looking for and if this is a role that interests you, we would love to hear from you.
For an informal discussion about this role, please contact Jenna Harvey – Duty Manager – 01279 446085
Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community. We offer a range of flexible arrangements to help balance work and personal life and provide health and wellbeing initiatives and an employee assistance programme.
As a Disability Confident Employer, we guarantee an interview to disabled candidates who meet the Essential Criteria on the Employee Profile.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.