Automotive Service Advisor
| Dyddiad hysbysebu: | 27 Chwefror 2026 |
|---|---|
| Cyflog: | £30,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Mawrth 2026 |
| Lleoliad: | Reading |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Tru Talent |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 3665/2-41668 |
Crynodeb
Service Advisor / Aftersales Advisor — Reading — Up to £30,000 DOE (Mon–Fri 08:00–16:30 + 1‑in‑4 Sat 08:00–13:00, Permanent)
Join a busy passenger‑car aftersales team in Reading as a Service Advisor / Aftersales Advisor / Automotive Service Advisor / Service Receptionist / Service Controller. You’ll maximise workshop capacity, keep customers informed, and identify additional work professionally and ethically—all within a supportive dealership environment with manufacturer training and clear progression.
The role — Service Advisor / Aftersales Advisor / Automotive Service Advisor
• Book vehicles into the workshop to match capacity and customer availability
• Handle customer updates face‑to‑face and by phone; confirm timescales and costs
• Produce accurate job cards, estimates, invoices and warranty paperwork
• Review VHC findings and convert appropriate work with clear, transparent communication
• Liaise with parts and workshop to maintain smooth workflow and on‑time repairs
• Manage WIP, follow up proactively, and support high customer satisfaction scores
What you’ll bring
• Experience as a Service Advisor / Aftersales Advisor / Service Receptionist in a dealership or independent workshop
• Excellent customer service and communication; calm, organised and commercially aware
• Accurate admin skills with job cards and documentation; confident discussing additional work
• DMS knowledge (e.g., Kerridge/Keyloop) advantageous but not essential
Pay, hours & type
• Salary: up to £30,000 per year (DOE)
• Hours: Monday–Friday 08:00–16:30 + 1 in 4 Saturdays 08:00–13:00
• Job type: Full‑time, permanent
• Location: Reading
Benefits
• 23 days’ holiday + bank holidays + 1 extra day for your birthday
• Pension scheme & Employee Assistance Programme
• Manufacturer training and clear career progression
If you’re the calm, organised voice customers trust—and you enjoy working where quality matters—we’d love to hear from you.
Click Apply Now to take the next step in your Service Advisor career.
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