Dewislen

Guest Experience Team Member

Manylion swydd
Dyddiad hysbysebu: 20 Chwefror 2026
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: Up to £12.30 per hour
Oriau: Rhan Amser
Dyddiad cau: 22 Mawrth 2026
Lleoliad: Exeter, Devon
Gweithio o bell: Ar y safle yn unig
Cwmni: Crealy Theme Park and Resort
Math o swydd: Cytundeb
Cyfeirnod swydd:

Gwneud cais am y swydd hon

Crynodeb

Guest Experience Team Member

(including Bank Holidays and weekends)

Up to £12.30 per hour

At Crealy, we’re passionate about creating unforgettable memories for our guests—and we’d love for you to be part of it! We’re looking for enthusiastic, customer-focused individuals to join us in a unique role that supports both our Holiday Reception Team and Guest Services Team.

As a Guest Experience Team Member, you’ll be one of the first and last friendly faces our guests meet. Your mission will be to ensure every guest enjoys a seamless, welcoming, and memorable experience from arrival to departure.

What You’ll Be Doing

Greeting guests, preparing welcome packs, and issuing accommodation keys
Offering clear and accurate information about our services and facilities
Upselling additional experiences to enhance guest stays
Assisting with guest queries and resolving issues in a professional, friendly manner
Serving customers in our campsite shop and processing till/card transactions
Selling tickets and booking animal experiences
Supporting guests at turnstiles and ticket points
Looking after VIP guests and Annual Pass Holders
Assisting other departments when required
What We’re Looking For

We’re after team players who bring enthusiasm, positivity, and excellent communication skills to every shift. This is a busy, fast-paced role where no two days are the same—perfect for someone who thrives on variety and loves working with people.

Essential qualities:

Strong customer service focus with a can-do attitude
Great verbal and written communication skills
Basic computer knowledge (Outlook, Word, Excel)
Ability to stay calm under pressure and work independently or as part of a team
Comfortable standing for long periods and working outdoors in all weathers
Willingness to interact with guests throughout their visit
A reasonable level of fitness
Experience in a holiday park or similar environment is an advantage, but not essential—full training will be provided.

The Details

Pay: Up to £12.30 per hour (based on age)
Hours: Seasonal role, including weekends, school holidays, and Bank Holidays. Shifts will be rostered in advance,
Perks: Friends & Family passes, discounted tickets, flexible shifts, and great opportunities for career development.
Start dates: Various throughout the year—apply now for immediate or future opportunities.
Requirements: Proof of right to work in the UK (birth certificate or passport) and contact details of a reference.
Why Join Us?

At Crealy, we live by our values:
✨Warm & Welcoming
✨ Creating Great Spaces
✨ Making Things Easy for All
✨ Delivering Moments of Joy

If these values inspire you and you’re ready to bring energy, passion, and smiles to our guests, we’d love to hear from you!

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon