Senior Domicillary Care Co ordinator
| Dyddiad hysbysebu: | 17 Chwefror 2026 |
|---|---|
| Cyflog: | £14.50 i £15.50 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | Pension |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Mawrth 2026 |
| Lleoliad: | BB2 2LE |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | care station nw ltd |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | DWP1 |
Crynodeb
A Domiciliary Care Coordinator manages the daily scheduling, rostering, and allocation of care workers to clients, ensuring safe, consistent, and high-quality home care services. They act as the central communication hub between service users, families, and staff, maintaining compliance with regulations, updating care plans, and participating in on-call duties.
Key Responsibilities
• Scheduling & Rostering: Creating, amending, and managing staff rotas using specialized software to ensure timely care visits.
• Staff Management: Matching caregivers to clients based on skill and personality, managing staff shortages, and covering sickness or holidays.
• Compliance & Records: Maintaining accurate client/staff files in line with CQC regulations, performing audits on medication logs, and updating care plans.
• Communication: Acting as the main point of contact for clients, families, and professionals, and handling queries promptly.
• Quality Assurance: Monitoring care delivery in the field, conducting supervisions/appraisals, and ensuring a person-centred approach.
• On-Call: Participating in a rotating on-call system to handle emergencies outside of office hours.
Essential Skills & Qualifications
• Experience: Previous experience in domiciliary care scheduling or a similar coordinator role is usually required.
• IT Skills: Proficiency with electronic monitoring systems and rostering software (e.g., Access Care Planning, Birdie, PASS).
• Communication: Excellent verbal and written skills for dealing with sensitive information and diverse stakeholders.
• Organization: Ability to work under pressure, manage complex logistics, and prioritize tasks effectively.
• Compliance Knowledge: Understanding of CQC regulations and Health and Safety legislation.
Typical Working Environment
This is primarily an office-based role, but it often requires occasional field visits to monitor care quality.
Key Responsibilities
• Scheduling & Rostering: Creating, amending, and managing staff rotas using specialized software to ensure timely care visits.
• Staff Management: Matching caregivers to clients based on skill and personality, managing staff shortages, and covering sickness or holidays.
• Compliance & Records: Maintaining accurate client/staff files in line with CQC regulations, performing audits on medication logs, and updating care plans.
• Communication: Acting as the main point of contact for clients, families, and professionals, and handling queries promptly.
• Quality Assurance: Monitoring care delivery in the field, conducting supervisions/appraisals, and ensuring a person-centred approach.
• On-Call: Participating in a rotating on-call system to handle emergencies outside of office hours.
Essential Skills & Qualifications
• Experience: Previous experience in domiciliary care scheduling or a similar coordinator role is usually required.
• IT Skills: Proficiency with electronic monitoring systems and rostering software (e.g., Access Care Planning, Birdie, PASS).
• Communication: Excellent verbal and written skills for dealing with sensitive information and diverse stakeholders.
• Organization: Ability to work under pressure, manage complex logistics, and prioritize tasks effectively.
• Compliance Knowledge: Understanding of CQC regulations and Health and Safety legislation.
Typical Working Environment
This is primarily an office-based role, but it often requires occasional field visits to monitor care quality.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.