Housing Options Officer

Dyddiad hysbysebu:	20 Ionawr 2026
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Competitive
Oriau:	Llawn Amser
Dyddiad cau:	19 Chwefror 2026
Lleoliad:	Bolton, BL1 1RU
Cwmni:	inploi
Math o swydd:	Parhaol
Cyfeirnod swydd:	75779816

Crynodeb

Grade: F scp17 £31,022 to scp23 £34,434 plus essential car user allowance.
Contract: 12mth Fixed Term 22hrs per week.
Role specifics: Must hold full UK driving licence and be 18yrs or over.

Unfortunately, we are unable to offer sponsorship for this role.

Artificial Intelligence (AI)
We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application

Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role
To assist and support the delivery of a high- quality Housing Options & Advice Service for homeless persons, those threatened with homelessness and others in housing need.

Provide for all aspects of homelessness and housing advice casework from contact / initial application, assessment, decision, provision / securing of prevention and relief assistance through the delivery of statutory homelessness prevention, relief and other assistance via related policies and practices.

To assist vulnerable customers to access and engage in services; offering advice and support on all options; advocating and negotiating on behalf of customers; and work closely with other agencies externally & internally to provide options, prevent and relieve homelessness and to provide for the needs of households.

To apply for this role please upload a recent anonymised CV and provide a covering letter to explain how you meet the essential criteria of the Job Description Person Specification.
Please use your covering letter to also answer the following 3 questions:

1. What is your experience of working withing homeless legislation
2. What tools/interventions may you think of using to prevent someone becoming homeless
3. What are the challenges that are faced when trying to assist in securing accommodation.

About You
We’re looking for a proactive team player with strong communication and networking skills to build positive relationships and empower customers to address their housing needs.

You’ll have a solid understanding of housing issues, homelessness legislation, and related services, alongside excellent casework and assessment skills.

The ability to manage your own caseload, prioritise effectively, and make sound decisions to achieve positive outcomes is essential.

About Us
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk

Supporting Documents

↗ Documents for Right to Work
↗ Privacy Notice
↗ Our Values & Behaviours
↗ Staff Benefits
↗ Top Tips
↗ Job Description & Person Specification

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