Vulnerable Family Support Officer

Posting date:	02 January 2026
Salary:	Not specified
Additional salary information:	Competitive
Hours:	Full time
Closing date:	01 February 2026
Location:	Bolton, BL2 2JW
Company:	inploi
Job type:	Permanent
Job reference:	75775447

Summary

Grade: F scp 17 £31,022 to scp 23 £34,434 plus essential car user allowance.

Contract: Permanent 37 hours per week.

Role specifics: Must hold full UK driving licence and have experience of working with vulnerable families.

Unfortunately, we are unable to offer sponsorship for this role.

Artificial Intelligence (AI)

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application

Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role

The Vulnerable Family Support Worker based within The Housing Services team (who manage a portfolio of self-contained temporary homeless accommodation) will provide a family-centred service that is responsive, co-ordinated, focused, and personalised to each family.

They will provide practical support, interventions to build family / parental resilience and capacity, and improve medium to longer-term outcomes for parents and their children.

The support worker will engage with families exhibiting a complexity of additional support needs, which have previously negatively affected their ability to successfully secure and maintain suitable accommodation to meet the family’s needs. They will work with between 8 to 10 families concurrently for periods of between six to eighteen months depending upon need, demonstrating effective multi-agency collaboration.

For more information about the service, please refer to the link provided within this job advert, located near the Job Description and Person Specification.

About You - The successful candidate will:

Have knowledge and understanding of the challenges faced by vulnerable homeless families and will be able to demonstrate a track record in positive casework outcomes in working with families through assessment, co-production of support planes and be able to motivate and elicit positive parental engagement.

The successful candidate will be an excellent communicator being able to reflect, analyse and support people to take personal ownership of their circumstances whilst enabling their personal capacity and resilience.

Be confident in working independently as well as part of a team with great skills to work in partnership across a range of agencies.

Have excellent understanding of supporting people through transition and change utilising strength-based, trauma informed and co-production being at the heart of their approach.

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

We are committed to safeguarding and promoting the welfare of vulnerable adults and young people and expect all staff and volunteers to share this commitment. An Enhanced DBS with check of relevant barred list is therefore required for this post.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk

Supporting Documents

↗ Documents for Right to Work
↗ Documents for DBS
↗ Privacy Notice
↗ Our Values & Behaviours
↗ Staff Benefits
↗ Top Tips
↗ Job Description & Person Specification
↗ Vulnerable Family Support Overview

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