Dewislen

Customer Experience Advisor (Sales Focus)

Manylion swydd
Dyddiad hysbysebu: 20 Ionawr 2026
Cyflog: £25,480 i £34,270 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: Salary: £34,270 OTE = £25,480 basic + uncapped commission
Oriau: Llawn Amser
Dyddiad cau: 19 Chwefror 2026
Lleoliad: BT1 3NR
Gweithio o bell: Ar y safle yn unig
Cwmni: Red Dot Commercial Limited
Math o swydd: Parhaol
Cyfeirnod swydd: RYYRWVX63

Gwneud cais am y swydd hon

Crynodeb

Customer Experience Advisor (Sales Focus)

£34,270 OTE | £25,480 basic + uncapped commission
Belfast – BT1 | On-site

Some people call it customer service.
Others call it sales.

In reality, it’s about helping customers make better decisions — and being rewarded for it.

This role sits right in the middle. You’ll take inbound calls from existing customers, deal with queries, renewals and upgrades, and spot opportunities where a better product or service genuinely makes sense.

No cold calling. No guesswork. Just conversations, outcomes, and clear targets.

The day-to-day

Speak with customers who are already using the service

Resolve queries, manage renewals and discuss upgrade options

Ask the right questions to understand what the customer actually needs

Use multiple systems accurately while keeping the conversation flowing

Work towards sales and quality measures that are clear and achievable

You’ll fit well if you…

Enjoy talking to people and influencing decisions

Like working towards goals and seeing the results in your pay

Can balance sales with good customer outcomes

Are comfortable learning new systems and processes

Want structure, support and progression — not chaos

Previous customer service or sales experience is useful, but not essential. Training is provided.

What you get

Permanent, full-time contract

40 hours per week, shifts between 8am–10pm, Monday to Sunday

Rotas confirmed at least one month in advance

Uncapped commission on top of a strong basic salary

Benefits including wellbeing support, discounts and dental cover

Full training and clear development pathways

This is an on-site role based in the BT1 area of Belfast, working five 8-hour shifts out of seven.

If you want stability, earning potential, and a role where effort is noticed, apply now.

Gwneud cais am y swydd hon