HRIS Team Lead
| Posting date: | 19 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £45000-50000 per annum |
| Hours: | Full time |
| Closing date: | 18 February 2026 |
| Location: | Solihull, B91 3QJ |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 307183-43913159 |
Summary
Serco Limited
HRIS Team Lead
Full Time – Permanent
Salary – Circa £50,000 + Corporate Benefits
About the role
We’re looking for an experienced HRIS Team Lead to take ownership of Serco’s HR systems, ensuring they are accurate, secure and fit for purpose. This is a pivotal role, leading the day-to-day HRIS operation while driving system improvements, automation and high-quality delivery of pay and collective bargaining changes.
Working closely with Payroll, Finance, HR and IT, you’ll play a key role in improving the experience of employees and managers across the organisation, while ensuring strong governance, data integrity and audit readiness.
What you’ll be doing
-
Leading day-to-day HRIS operations, ensuring system stability, data accuracy and timely incident resolution
-
Managing system configuration, master data, permissions and role-based security
-
Coordinating testing, release management and deployment of system enhancements
-
Delivering HRIS activity across multiple APR system processes, ensuring consistency and compliance
-
Supporting the accurate technical delivery of collective bargaining and pay changes
-
Partnering with HR, Payroll, Finance and IT to ensure seamless end-to-end processes
-
Leading data governance, GDPR compliance and audit readiness
-
Driving opportunities for automation, simplification and improved user experience
-
Line managing HRIS Analysts, building capability and high performance
What you’ll bring
-
Strong experience in an HRIS or HR systems leadership role
-
Excellent understanding of HR data, system controls and governance
-
Experience supporting pay, APR or reward-related system activity
-
Proven ability to work collaboratively with Payroll, Finance, HR and IT
-
A proactive mindset with a focus on continuous improvement and automation
-
Strong communication skills, able to engage technical and non-technical stakeholders
-
Experience leading and developing teams
Why Serco
At Serco, we deliver essential services that make a real difference to people and communities. You’ll be part of an organisation that values trust, care, innovation and impact, where your expertise will directly improve how our people experience HR services. We offer flexible working, a collaborative culture and opportunities to grow your career in a complex, purpose-driven environment.
What we offer
-
Competitive salary and benefits
-
Pension up to 6%
-
Flexible and hybrid working options
-
A supportive, inclusive culture
-
Opportunities to work on large-scale, complex systems and transformation activity
HRIS Team Lead
Full Time – Permanent
Salary – Circa £50,000 + Corporate Benefits
About the role
We’re looking for an experienced HRIS Team Lead to take ownership of Serco’s HR systems, ensuring they are accurate, secure and fit for purpose. This is a pivotal role, leading the day-to-day HRIS operation while driving system improvements, automation and high-quality delivery of pay and collective bargaining changes.
Working closely with Payroll, Finance, HR and IT, you’ll play a key role in improving the experience of employees and managers across the organisation, while ensuring strong governance, data integrity and audit readiness.
What you’ll be doing
-
Leading day-to-day HRIS operations, ensuring system stability, data accuracy and timely incident resolution
-
Managing system configuration, master data, permissions and role-based security
-
Coordinating testing, release management and deployment of system enhancements
-
Delivering HRIS activity across multiple APR system processes, ensuring consistency and compliance
-
Supporting the accurate technical delivery of collective bargaining and pay changes
-
Partnering with HR, Payroll, Finance and IT to ensure seamless end-to-end processes
-
Leading data governance, GDPR compliance and audit readiness
-
Driving opportunities for automation, simplification and improved user experience
-
Line managing HRIS Analysts, building capability and high performance
What you’ll bring
-
Strong experience in an HRIS or HR systems leadership role
-
Excellent understanding of HR data, system controls and governance
-
Experience supporting pay, APR or reward-related system activity
-
Proven ability to work collaboratively with Payroll, Finance, HR and IT
-
A proactive mindset with a focus on continuous improvement and automation
-
Strong communication skills, able to engage technical and non-technical stakeholders
-
Experience leading and developing teams
Why Serco
At Serco, we deliver essential services that make a real difference to people and communities. You’ll be part of an organisation that values trust, care, innovation and impact, where your expertise will directly improve how our people experience HR services. We offer flexible working, a collaborative culture and opportunities to grow your career in a complex, purpose-driven environment.
What we offer
-
Competitive salary and benefits
-
Pension up to 6%
-
Flexible and hybrid working options
-
A supportive, inclusive culture
-
Opportunities to work on large-scale, complex systems and transformation activity
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.