Hotel Receptionist
| Posting date: | 07 January 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 06 February 2026 |
| Location: | DL8 3SR |
| Remote working: | On-site only |
| Company: | Aysgarth Falls Hotel |
| Job type: | Permanent |
| Job reference: |
Summary
Reception Team Member — Aysgarth Falls Hotel
Location: Aysgarth, North Yorkshire
Job type: Full-time & part-time positions available
Join our team at Aysgarth Falls Hotel
We’re looking for a warm, organised and professional Reception Team Member to welcome guests to Aysgarth Falls Hotel. You’ll be based in our beautifully designed reception area — “The Nest” — and will play a key role in creating first impressions our guests will always remember.
This is an exciting time to join us as we continue to grow, with our stunning new Hyllside Suites opening in the New Year alongside our popular Palmers Restaurant.
What you’ll be doing
Providing a friendly, efficient welcome and check-in/check-out experience
Handling reservations, enquiries and guest requests (in person, phone and email)
Supporting guests throughout their stay with knowledge of the hotel and local area
Coordinating with housekeeping, restaurant and management teams
Ensuring The Nest is always tidy, calm and professional
Working pattern
This is a shift-based role between 8am and 8pm, on a rotating basis, which will include:
Weekends
Bank holidays
Busy holiday periods
Flexibility is essential, and rotas are planned in advance.
We’re looking for people who
Have previous front-of-house or customer service experience (hotel reception is a bonus)
Are confident using computers and booking systems
Communicate clearly, calmly and professionally
Have excellent attention to detail and organisational skills
Enjoy working as part of a supportive team
What we offer
Competitive pay (depending on experience)
Training and support to help you grow in the role
Staff meals on shift and tips where applicable
A friendly, welcoming team culture
The chance to be part of our journey as we develop The Nest, launch the Hyllside Suites, and continue to grow the guest experience across the hotel
If you’re passionate about hospitality and love looking after people, we’d love to hear from you.
Apply now with your CV and a short note about why this role appeals to you.
Location: Aysgarth, North Yorkshire
Job type: Full-time & part-time positions available
Join our team at Aysgarth Falls Hotel
We’re looking for a warm, organised and professional Reception Team Member to welcome guests to Aysgarth Falls Hotel. You’ll be based in our beautifully designed reception area — “The Nest” — and will play a key role in creating first impressions our guests will always remember.
This is an exciting time to join us as we continue to grow, with our stunning new Hyllside Suites opening in the New Year alongside our popular Palmers Restaurant.
What you’ll be doing
Providing a friendly, efficient welcome and check-in/check-out experience
Handling reservations, enquiries and guest requests (in person, phone and email)
Supporting guests throughout their stay with knowledge of the hotel and local area
Coordinating with housekeeping, restaurant and management teams
Ensuring The Nest is always tidy, calm and professional
Working pattern
This is a shift-based role between 8am and 8pm, on a rotating basis, which will include:
Weekends
Bank holidays
Busy holiday periods
Flexibility is essential, and rotas are planned in advance.
We’re looking for people who
Have previous front-of-house or customer service experience (hotel reception is a bonus)
Are confident using computers and booking systems
Communicate clearly, calmly and professionally
Have excellent attention to detail and organisational skills
Enjoy working as part of a supportive team
What we offer
Competitive pay (depending on experience)
Training and support to help you grow in the role
Staff meals on shift and tips where applicable
A friendly, welcoming team culture
The chance to be part of our journey as we develop The Nest, launch the Hyllside Suites, and continue to grow the guest experience across the hotel
If you’re passionate about hospitality and love looking after people, we’d love to hear from you.
Apply now with your CV and a short note about why this role appeals to you.