Administration & Engagement Officer
| Dyddiad hysbysebu: | 06 Ionawr 2026 |
|---|---|
| Cyflog: | £19,618.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £19618.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Chwefror 2026 |
| Lleoliad: | Chelmsford, CM12ED |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | M0035-26-0008 |
Crynodeb
Role: Administration & Engagement Officer - PDNA Location: Chelmsford or Ipswich - please note, the role can be based at our office in Chelmsford or Ipswich. Salary: £24,523 full time salary - £19,618 pro rata salary, working 30 hrs per week. This is a part-time role, working 30 hrs per week. We are seeking a proactive and compassionate Administration & Engagement Officer to help increase uptake of the diabetic eye screening programme among Persistent Did Not Attenders (PDNAs) and other underserved groups. You will engage directly with patients - primarily by telephone -to encourage participation, understand barriers to attendance, and ensure patient voices inform service improvement. Key responsibilities Contact PDNA patients to encourage attendance and reduce non-attendance rates Engage underserved communities, educating patients on the benefits of screening Record contact attempts and patient feedback accurately Track patient progress through the screening pathway Contribute to improving engagement strategies and produce monthly activity reports Liaise with care homes, mental health units, universities, and other organisations to support access and uptake About you Confident and professional on the telephone Experience in a customer, patient, or public-facing role Strong communication skills, both verbal and written Good IT skills, including Microsoft Office Understanding of confidentiality, data protection, and safeguarding Healthcare or NHS screening experience desirable This is a rewarding opportunity to make a meaningful difference to patient access and health outcomes within local communities.