Practice Manager for NHS GP
| Posting date: | 05 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 30 April 2026 |
| Location: | London, SW3 5DD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2465-26-0000 |
Summary
Key Responsibilities Strategic Management & Planning Contribute to the strategic direction and long-term development of the practice Monitor performance against KPIs, CQRS targets and contractual requirements Lead change management and service development initiatives Prepare and maintain governance documentation (CQC, information governance, clinical governance) Develop business cases and bids for new services and funding Financial Management Oversee all aspects of practice finances, including budgeting, forecasting and cash flow Maximise income from NHS and non-NHS sources Monitor expenditure and report variances with corrective actions Liaise with accountants and submit year-end accounts promptly Ensure robust systems for invoicing, cash handling and financial controls Human Resources Lead recruitment, retention, induction and ongoing staff development Maintain HR policies, employment contracts and job descriptions Ensure compliance with employment legislation and professional registration requirements Manage staffing levels, skill mix, performance issues, grievances and disputes Provide leadership, mentoring and support to administrative and reception teams Information & Communication Technology Oversee practice IT systems, hardware and software (including SystmOne) Ensure data security, system maintenance and appropriate procurement Maintain an up-to-date understanding of medical and clinical software Premises & Facilities Ensure the premises are safe, secure, clean and well maintained Manage maintenance, calibration and servicing of equipment Ensure appropriate insurance cover is in place Oversee fire safety, alarm and telephone systems Patient Services Ensure patient services meet NHS contractual and regulatory standards Oversee appointment systems, capacity planning and access to services Manage patient registration, list size and boundary compliance Maintain effective complaints management procedures Liaise with the Patient Participation Group Ensure patient information materials and the practice website are kept up to date Governance, Compliance & Quality Ensure compliance with CQC, Health & Safety, Infection Control and GDPR Maintain business continuity planning and risk management processes Disseminate safety and prescribing alerts Represent the practice at relevant meetings Professional Conduct Maintain strict confidentiality at all times Promote equality, diversity and inclusion Engage in ongoing professional development and annual appraisal This job description outlines the main duties of the role and may be reviewed as practice needs evolve.