People Business Partner
| Dyddiad hysbysebu: | 18 Rhagfyr 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Ionawr 2026 |
| Lleoliad: | SE1 9SG |
| Cwmni: | Mitie |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 87755 |
Crynodeb
Job objectives and responsibilities
To proactively partner managers at all levels in providing pragmatic and commercially focussed HR
solutions on people issues that will meet business objectives.
· Development and implementation of People plan within the contract.
· To work closely with the Operational Management teams on delivery of BAU HR items including case
management, recruitment and onboarding challenges, culture, and engagement.
· Support resource planning, recruitment, and onboarding activities.
· Involvement in projects across the wider BS business and One HR function as required.
· To develop and maintain working relationships with key stakeholders in the business.
· Responsible for developing and nurturing talent and develop succession plans.
· To be the first point of contact for stakeholders, including senior management as required.
· Point of cascade of One HR and L&D activities including communication and implementation
· Manage and lead on management upskilling across all levels of management in conjunction with L&D
· Monitor and maintain key people data including absence and attrition levels in line with HR OGSP.
· Active participation at monthly Union Meetings as the main HR contact.
· Liaison with the Mitie L&D / HR /QHSE colleagues to lead on mental health, occupational health, and
employee welfare matters /initiatives.
· Oversee the staffing report for updated headcount vs TOM reports
Main duties
· Create and deliver People Plan for contract by gaining leadership buy in. Managing secondments and contracts of employment, working in conjunction with the People Support team. · Monitor complex ER cases and liaise with ER Change Partner on a weekly basis to track timelines and discuss further with the POA. · Coaching, mentoring, and training managers on core HR processes and procedures, to ensure compliance and mitigate risk and business exposure. · Driving Mitie values and supporting on improving cultural behaviours on sites. · Improving awareness of company benefits, and enhancing communications across sites and the wider business, to ensure front line communication is maintained. · Driving through key areas of compliance to include suspensions, right to work, vetting, HR, L&D, and recruitment. · Promote and embed performance management culture across the business, including adherence to the Mitie performance management system and ensuring managers are competent in managing people. · Providing support to line managers in implementing performance management training and assisting with the Mireview appraisal process. · Work with HR Business Partner on change initiatives in relation to restructuring and new business activity. · Help compile monthly HR reports as required for the business completing a monthly people report. · Inform managers of updates in legislation and potential impact on business, sharing legal updates when relevant. · Ensure employee records and compliance with GDPR requirements are maintained on the contract. · Support the training team to deliver Licence to Lead Training across the contract. · Enable employee engagement and communication with all employees to drive improvement of morale and engagement survey results and action planning. · Supporting with mobilisations of new sites, as required.
Person Specification
• HR Professional with experience in a commercially focussed environment.
• Ability to deal with high volume and fast paced Business and re-prioritise regularly.
• Preferably CIPD qualified.
• Computer literate; Microsoft suite, SAP, SharePoint.
• Resilient, with ability to influence key decision makers and challenge when necessary.
• Ability to drive the HR agenda with managers.
• Team player and confidence to build relationships with the business and wider HR function.
• Confident and articulate communicator.
• Strong commitment to customer service; able to quickly establish credibility and build rapport and trust.
• Ability to deliver information to managers that may be difficult and challenging.
• Demonstrate understanding of the need for confidentiality.
• Ability to make own decisions and see them through to conclusion.
• Sound knowledge of employment law and best practice.
• Flexible, adaptable, and able to travel across the region as required to meet the needs of the business.
• Full UK driving licence essential.
• Experience of multi-site, multi-discipline organisations preferable.
• Ability to deliver HR training on a range of subjects to varying abilities.
• Able to work under pressure and to tight deadlines.
• TUPE experience preferred but not essential.
Health and Safety responsibilities
· Follow Group and company policies and procedures at all times.
· Report any apparent deficiencies in systems of work or equipment provided that may result in failure of
service delivery or risk to health and safety or the environment.
· Use all work equipment and personal PPE properly and in accordance with training received. · Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security
· Ensure compliance with Mitie's information security procedures in all activities.
· Proactively identify and report security risks to your manager.
· Report actual and suspected security incidents;
To proactively partner managers at all levels in providing pragmatic and commercially focussed HR
solutions on people issues that will meet business objectives.
· Development and implementation of People plan within the contract.
· To work closely with the Operational Management teams on delivery of BAU HR items including case
management, recruitment and onboarding challenges, culture, and engagement.
· Support resource planning, recruitment, and onboarding activities.
· Involvement in projects across the wider BS business and One HR function as required.
· To develop and maintain working relationships with key stakeholders in the business.
· Responsible for developing and nurturing talent and develop succession plans.
· To be the first point of contact for stakeholders, including senior management as required.
· Point of cascade of One HR and L&D activities including communication and implementation
· Manage and lead on management upskilling across all levels of management in conjunction with L&D
· Monitor and maintain key people data including absence and attrition levels in line with HR OGSP.
· Active participation at monthly Union Meetings as the main HR contact.
· Liaison with the Mitie L&D / HR /QHSE colleagues to lead on mental health, occupational health, and
employee welfare matters /initiatives.
· Oversee the staffing report for updated headcount vs TOM reports
Main duties
· Create and deliver People Plan for contract by gaining leadership buy in. Managing secondments and contracts of employment, working in conjunction with the People Support team. · Monitor complex ER cases and liaise with ER Change Partner on a weekly basis to track timelines and discuss further with the POA. · Coaching, mentoring, and training managers on core HR processes and procedures, to ensure compliance and mitigate risk and business exposure. · Driving Mitie values and supporting on improving cultural behaviours on sites. · Improving awareness of company benefits, and enhancing communications across sites and the wider business, to ensure front line communication is maintained. · Driving through key areas of compliance to include suspensions, right to work, vetting, HR, L&D, and recruitment. · Promote and embed performance management culture across the business, including adherence to the Mitie performance management system and ensuring managers are competent in managing people. · Providing support to line managers in implementing performance management training and assisting with the Mireview appraisal process. · Work with HR Business Partner on change initiatives in relation to restructuring and new business activity. · Help compile monthly HR reports as required for the business completing a monthly people report. · Inform managers of updates in legislation and potential impact on business, sharing legal updates when relevant. · Ensure employee records and compliance with GDPR requirements are maintained on the contract. · Support the training team to deliver Licence to Lead Training across the contract. · Enable employee engagement and communication with all employees to drive improvement of morale and engagement survey results and action planning. · Supporting with mobilisations of new sites, as required.
Person Specification
• HR Professional with experience in a commercially focussed environment.
• Ability to deal with high volume and fast paced Business and re-prioritise regularly.
• Preferably CIPD qualified.
• Computer literate; Microsoft suite, SAP, SharePoint.
• Resilient, with ability to influence key decision makers and challenge when necessary.
• Ability to drive the HR agenda with managers.
• Team player and confidence to build relationships with the business and wider HR function.
• Confident and articulate communicator.
• Strong commitment to customer service; able to quickly establish credibility and build rapport and trust.
• Ability to deliver information to managers that may be difficult and challenging.
• Demonstrate understanding of the need for confidentiality.
• Ability to make own decisions and see them through to conclusion.
• Sound knowledge of employment law and best practice.
• Flexible, adaptable, and able to travel across the region as required to meet the needs of the business.
• Full UK driving licence essential.
• Experience of multi-site, multi-discipline organisations preferable.
• Ability to deliver HR training on a range of subjects to varying abilities.
• Able to work under pressure and to tight deadlines.
• TUPE experience preferred but not essential.
Health and Safety responsibilities
· Follow Group and company policies and procedures at all times.
· Report any apparent deficiencies in systems of work or equipment provided that may result in failure of
service delivery or risk to health and safety or the environment.
· Use all work equipment and personal PPE properly and in accordance with training received. · Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security
· Ensure compliance with Mitie's information security procedures in all activities.
· Proactively identify and report security risks to your manager.
· Report actual and suspected security incidents;