SERVICE SUPPORT OFFICER
| Dyddiad hysbysebu: | 17 Tachwedd 2025 |
|---|---|
| Cyflog: | £25,583 i £26,403 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Rhagfyr 2025 |
| Lleoliad: | HU1 2AG |
| Cwmni: | Hull City Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 33249 |
Crynodeb
An exciting opportunity has arisen to join our Service Support Team within Major Projects & Infrastructure at Hull City Council.
We are seeking a motivated and organised candidate who is dedicated to delivering excellent customer service to our busy team of Programme Managers. In this vital role you will provide a frontline service and handle a variety of tasks from answering enquiries to processing orders and liaising with different departments to resolve issues efficiently. The Major Projects and Infrastructure team deliver multi-million-pound projects throughout our city, including those relating to our roads and highways, schools, parks and leisure facilities and major city centre developments. The role will give you an extraordinary insight into the world of programme management and you will be part of a team who deliver amazing projects for the citizens of Hull to benefit from.
Experience and skills preferred:
High quality customer service experience
Great communication skills (verbal and in writing) with colleagues, senior management and external customers alike
Confident use of Microsoft 365 software, including Outlook, Word, Excel, PowerPoint and Teams
Excellent time management and organisational skills
Self-motivated and able to work independently as well as part of a team
Hull City Council provides a range of benefits to motivate, reward and recognise the valuable work of our employees. This includes policies and support to help balance home life with work commitments, excellent learning and development opportunities, a defined benefit pension scheme and employee discounts from a range of suppliers via our Hull Plus website.
If you are excited by the opportunity to join our team within Hull City Council and share our values to provide aspirational benefits to the people of Hull, then we’d like to hear from you. For an informal discussion about the role, please contact Suzanne Moore, Programme Management Office Lead at Suzanne.moore@hullcc.gov.ukPlease ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
We are seeking a motivated and organised candidate who is dedicated to delivering excellent customer service to our busy team of Programme Managers. In this vital role you will provide a frontline service and handle a variety of tasks from answering enquiries to processing orders and liaising with different departments to resolve issues efficiently. The Major Projects and Infrastructure team deliver multi-million-pound projects throughout our city, including those relating to our roads and highways, schools, parks and leisure facilities and major city centre developments. The role will give you an extraordinary insight into the world of programme management and you will be part of a team who deliver amazing projects for the citizens of Hull to benefit from.
Experience and skills preferred:
High quality customer service experience
Great communication skills (verbal and in writing) with colleagues, senior management and external customers alike
Confident use of Microsoft 365 software, including Outlook, Word, Excel, PowerPoint and Teams
Excellent time management and organisational skills
Self-motivated and able to work independently as well as part of a team
Hull City Council provides a range of benefits to motivate, reward and recognise the valuable work of our employees. This includes policies and support to help balance home life with work commitments, excellent learning and development opportunities, a defined benefit pension scheme and employee discounts from a range of suppliers via our Hull Plus website.
If you are excited by the opportunity to join our team within Hull City Council and share our values to provide aspirational benefits to the people of Hull, then we’d like to hear from you. For an informal discussion about the role, please contact Suzanne Moore, Programme Management Office Lead at Suzanne.moore@hullcc.gov.ukPlease ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.