Contact Centre Advisor
| Dyddiad hysbysebu: | 10 Hydref 2025 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 30 Hydref 2025 |
| Lleoliad: | Fulwood, Preston |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Lancashire Fire and Rescue Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Location:
Lancashire Fire and Rescue Service Headquarters, Garstang Road, Fulwood, Preston, PR2 3LH
Salary:
Scale 3, Spinal Column Point 7-8, £13,205.14- £13,415.70
Working Arrangements:
18.13 hours per week
Wednesday afternoon, all day Thursday & Friday
Closing Date:
12 noon, 31 October 2025
An opportunity has arisen for an individual to join an inclusive and value driven public sector organisation with an outstanding organisational culture. We offer free car parking, a generous pension and generous annual leave.
The successful candidate will have experience of dealing with the public and have excellent telephone handling skills ideally gained in a contact centre/call centre environment. The ability to use computerised systems and to main records accurately is essential. You should also be able to work using your own initiative but also operate as part of a team with those based at Service Headquarters and in other locations.
Closing date for applications is 12 noon on 31 October 2025 however we reserve the right to close the advert prior to this if sufficient quality applications have been received.
We anticipate interviews to take place on 12 November 2025.
Diversity Matters at Lancashire Fire and Rescue Service – we want to attract the broadest range of people to work with us and the more diverse the workforce, the better able we are to serve our community. We are committed to equality of opportunity and welcome applications from all individuals regardless of gender, ethnicity, disability, sexuality, social background, religion and/or belief or age. We are proud to be a Disability Confident Employer.
This post has been advertised internally and externally.
Lancashire Fire and Rescue Service Headquarters, Garstang Road, Fulwood, Preston, PR2 3LH
Salary:
Scale 3, Spinal Column Point 7-8, £13,205.14- £13,415.70
Working Arrangements:
18.13 hours per week
Wednesday afternoon, all day Thursday & Friday
Closing Date:
12 noon, 31 October 2025
An opportunity has arisen for an individual to join an inclusive and value driven public sector organisation with an outstanding organisational culture. We offer free car parking, a generous pension and generous annual leave.
The successful candidate will have experience of dealing with the public and have excellent telephone handling skills ideally gained in a contact centre/call centre environment. The ability to use computerised systems and to main records accurately is essential. You should also be able to work using your own initiative but also operate as part of a team with those based at Service Headquarters and in other locations.
Closing date for applications is 12 noon on 31 October 2025 however we reserve the right to close the advert prior to this if sufficient quality applications have been received.
We anticipate interviews to take place on 12 November 2025.
Diversity Matters at Lancashire Fire and Rescue Service – we want to attract the broadest range of people to work with us and the more diverse the workforce, the better able we are to serve our community. We are committed to equality of opportunity and welcome applications from all individuals regardless of gender, ethnicity, disability, sexuality, social background, religion and/or belief or age. We are proud to be a Disability Confident Employer.
This post has been advertised internally and externally.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.