Community Engagement Officer

Dyddiad hysbysebu:	09 Hydref 2025
Cyflog:	£24,000.00 i £26,000.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£24000.00 - £26000.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	26 Hydref 2025
Lleoliad:	Birkenhead, CH41 3LE
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	E0343-25-0016abl809

Crynodeb

You will be the Community Engagement Officer, for Wirral Stop Smoking Service covering all areas of the Borough with a focus on areas of deprivation and higher smoking prevalence. You will be expected to lead on community engagement and drive awareness of the service through our promotions, social media and engagement activities. You will be expected to increase referrals into the service by promoting community engagement and building long-lasting relationships with local partners and other varied stakeholders. This will involve being responsible for developing and maintaining strong, positive and long-lasting relationships with a wide range of stakeholder groups at district level, including but not limited to leisure services, the voluntary, community, faith and social enterprises (VCFSE) sector, and community services as well as GP practices and maternity services. You will be a motivated, passionate, organised and proactive communicator, with experience of working in a community setting. ABL take a strengths-focused, asset-based approach to community delivery, looking to innovate and partner, not replicate existing delivery. The role will require dynamic working which embraces the vision and values we wish to establish for the IWS supporting people to achieve healthy lifestyles. No two days will be the same in this varied and flexible role. If you are as comfortable spending a day with the team as you are working independently and confidently with new people and are highly organised this could be the job for you. This is a demanding job, but you will not be on your own. ABLs highly experienced and friendly multi-disciplinary team of Health and Social Care professionals, Business Intelligence, Service Development, Governance, Finance and Business Development are there to support. Additionally, existing experienced delivery teams will be available to support you to drive the Service forward. Main Duties and responsibilities: This post will work under the line management of the Project Lead for the Wirral Stop Smoking service to ensure engagement is aligned to overall service needs. The role will be varied, challenging, and rewarding as you support and develop the service through implementation, delivery, ongoing innovation and service development. Implementing the ABL Community Engagement Strategy to promote the Wirral Stop Smoking Service. Working with ABLs communication team to help raise the service profile, create and implement the Communications Plan. Engaging local services and partners to ensure local awareness and explore partnership opportunities and co-production activities. Working closely with Project Leads and operational colleagues to manage the referral rates and develop partnerships with all potential referrers in the borough. Organising/setting up training opportunities to train the voluntary and community sector, faith groups, and the Wirral workforce in VBA training. Monitoring and interpreting data to manage referral targets. Build and maintain relationships with Primary and Secondary care colleagues. Attending local meetings on a regular basis where required to represent ABL, promote Stop Smoking Wirral and maintain local partnerships (this will involve some public speaking/presenting to small/medium groups of people). Working collaboratively with all members of the Wirral Stop Smoking team and undertaking work in other areas when necessary Supporting the monitoring and evaluation of the service and using formal and informal feedback to constructively shape and develop the service. Update the partnership database with all contacts including required follow up contact and strategic developments required. Attending all relevant team meetings including district team meetings and community engagement meetings, providing engagement updates and contributing to quarterly reports as directed. Reporting against relevant targets, providing regular updates as requested on progress of project. Supporting with communications strategies (e.g. public open events, training and awareness raising sessions, communications materials, social media, etc) to promote the service and capture referrals (occasional weekend and evening work may be required to support with events etc). Innovative and open minded to new ideas and piloting of different sessions, partnerships or engagement opportunities. Supporting all co-production activities with local residents and stakeholders to support ongoing development of the service. Leading and attending local events across the Borough. Working with the Stakeholder & Partnerships Lead and Head of Service to oversee commitments from the community fund. Skills & Competencies required: Be experienced in community engagement and partnership working in a community health environment Experience of building and maintaining partnerships from scratch Positive and proactive with the ability to motivate, engage and support partnership delivery Adept in communication; A confident and approachable communicator who adapts the message to fit the needs of the audience and ability to see the bigger picture in problem solving for community cohesion. Build strong relationships; Foster trust and co-operation among colleagues, stakeholders, community leaders, commissioners and sub-contractors Quality driven; you naturally seek high standards and actively seek to improve them. Value and remain open to new ideas and perspectives. Standard Information Information Governance Employees of ABL Health must comply with the provisions of GDPR and the Data Protection Act 2018. The postholder must not; either during the course of their employment, or following termination of their employment, disclose any information relating to service users or employees, or of the lawful business practices, of the organisation. The postholder will be required, when and where appropriate to the role, to comply with the processing of requests under the Freedom of Information Act 2000 The postholder must comply with ABLs policies that protect the information assets of the organisation from unauthorised disclosure, modification, destruction, inappropriate access or use. The postholder will be responsible for maintaining the clinical and/or corporate records that fall within the remit of this role to the standards in ABLs records management policies, and data quality processes and standards. Health & Safety Compliance with the Health & Safety at Work Act 1974 the postholder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Safeguarding is Everyones Business ABL has a responsibility to ensure that all children / young people and adults are adequately safeguarded and protected. As a consequence, all ABLs employees, temporary staff and volunteers are required to adhere to ABLs safeguarding policies / procedures in addition to local and national safeguarding policies and to act upon any concerns in accordance with them. Smoke Free ABL is Smoke - Free. Smoking is not permitted on any of our premises or the surrounding land including car parking facilities. Training The postholder must attend any training that is identified as mandatory to their role. The range of duties and responsibilities outlined above are indicative only and are intended to give an overview of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder. Equality, Diversity & Human Rights It is the responsibility of every person to act in ways to support equality and diversity and to respect human rights, working within the spirit and detail of legislation including the Equality Act 2010 and the Human Rights Act 1998. ABL is an equal opportunities employer and aims to challenge discrimination, promote equality and respect human rights.