Customer Service Admin Assistant 5277842
| Dyddiad hysbysebu: | 27 Medi 2025 |
|---|---|
| Cyflog: | £12.85 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 26 Hydref 2025 |
| Lleoliad: | Newton Abbot, Devon, TQ12 4XX |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | Teignbridge 5277842 |
Crynodeb
What's involved with this role:
JOB TITLE: Customer Service Admin Assistant - PART-TIME
REF: Teignbridge 5277842
Pay rate: £12.85 per hour PAYE
Contract Type: Temporary, Anticipated 2 months
Working Arrangement: Office based.
In order to apply for this role you will have previous experience in an administrative or customer service role, ideally in a public sector or local authority setting. You should have experience of handling customer enquiries via email, telephone, and digital platforms.
The role:
On behalf of a local council, we are seeking an Customer Service Admin Assistant to triage environmental health generic mailboxes, processing service requests from members of the public, updating case records. You will answer customer enquiries via emails and telephone calls.
This role is part-time for 18.5 hours per week. Working hours/days are flexible.
What the client is looking for:
Previous experience in an administrative or customer service role, ideally in a public sector or local authority setting.
Previous customer service experience
Experience of handling high volumes of customer enquiries via email, telephone, and digital platforms.
Experience managing shared inboxes and processing service requests.
Maintaining accurate records and updating databases or case management systems.
Working in an environment where confidentiality, accuracy, and compliance with policies are essential.
Experience of dealing with members of the public, including managing challenging or sensitive enquiries in a calm and professional manner
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Teignbridge 5277842
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.