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Order Fulfillment and Admin Assistant

Job details
Posting date: 15 September 2025
Salary: £12.50 per hour
Additional salary information: Potential bonuses and incentives including private healthcare and gym membership
Hours: Part time
Closing date: 15 October 2025
Location: TQ12 2DF
Remote working: On-site only
Company: PJW Meters Limited
Job type: Permanent
Job reference: 2 Positions Available

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Summary

Roles and Responsibilities:
1. Order Processing and Fulfilment:
• Enter and process customer orders accurately and efficiently.
• Pick and pack orders to ensure correct items are dispatched and delivered on time.
• Maintain packaging standards to avoid damage during delivery.
2. Administrative Support:
• Manage the diary and scheduling of appointments.
• Handle phone calls and prioritize tasks based on urgency.
• Perform general administrative tasks to support business operations.
3. Reporting and Documentation:
• Record and track the number of parcels dispatched.
• Maintain accurate sales figures and share reports with your supervisor.
• Document daily activities to ensure transparency and operational efficiency.
4. Stock and Project Assistance (Potential Scope):
• Support with stock management and inventory control.
• Assist with special projects as needed.

Expectations:
1. Punctuality and Reliability:
• Arrive on time and adhere to your agreed schedule.
• Maintain consistency and dependability in task completion.
2. Quality of Work:
• Perform all tasks to the best of your ability, with attention to accuracy and efficiency.
• Ensure high standards of order fulfilment and administrative support.
3. Independence and Accountability:
• Build trust to work unattended by demonstrating competence and responsibility.
• Provide regular updates and communicate proactively with your supervisor.
4. Continuous Learning:
• Commit to out-of-work learning to enhance your skills in relevant software, including:
• Zoho CRM: Customer relationships and sales
• Xero: Accounting and order management
• Zoho Desk: Project and task management (soon to be implemented)


This role offers opportunities for growth and increased responsibility within the company. We look forward to working with a dedicated and proactive individual who thrives in a dynamic environment.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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