Dewislen

Sustainment Officer x 2

Manylion swydd
Dyddiad hysbysebu: 15 Medi 2025
Cyflog: £29,904 i £33,228 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 03 Hydref 2025
Lleoliad: Kent, South East England
Gweithio o bell: Ar y safle yn unig
Cwmni: Thanet District Council
Math o swydd: Parhaol
Cyfeirnod swydd:

Gwneud cais am y swydd hon

Crynodeb

Thanet District Council’s Tenant and Leaseholder Services is recruiting. We are looking for motivated professionals to join our amazing team.

We are looking for Sustainment Officers who are organised and committed to delivering great customer service. As a team we are developing and improving our service, making this a great opportunity to feed into and drive forward your own improvements and to be part of something bigger.

We are looking for people that are motivated, conscientious and compassionate to join our new team of Sustainment Officers. You do not necessarily need to have experience in tenancy sustainment but if you can demonstrate drive and enthusiasm to deliver great customer service, are passionate about service improvement and have an eye for detail then we want to hear from you.

Main Duties:

You will be responsible for providing key tenancy sustainment services to our tenants.

Tasks will include:

Providing support to tenants by fostering positive relationships and helping them to manage their tenancies
Conducting regular home visits to monitor tenants' wellbeing and address any issues that may jeopardise their tenancy.
Working with tenants at risk of eviction seeking effective resolution to sustain their tenancies
Work with partner agencies to ensure that there is a local network of support for tenants

Thanet is a great place to live and work...

Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity. With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK’s only Royal Harbour are all just a short train ride from central London thanks to the high-speed rail link. Our proximity to the port of Dover and the Eurotunnel at Folkestone mean Europe is literally on our doorstep too.

All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council. We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.

For an informal discussion please contact Sarah Warner at sarah.warner@thanet.gov.uk or 01843 577575.

Interviews will be held in the week commencing 13 October 2025

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon