IT Officer (Field Support) – Career Graded
| Dyddiad hysbysebu: | 10 Medi 2025 |
|---|---|
| Cyflog: | £26,403 i £33,699 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 25 Medi 2025 |
| Lleoliad: | Halifax, West Yorkshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Calderdale Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | CC559 |
Crynodeb
We have a vacancy for an experienced, proficient and reliable person to join our team of ICT Field Support Officers providing support across Calderdale Council
The main duties of the role are to provide ICT Infrastructure, hardware and software support to all ICT Service customers throughout Calderdale MBC.
Key responsibilities will include:
• Attending client sites and performing technical support for reported issues.
• Provide a fault determination and fixing service.
• Liaising with customers and 3rd party suppliers.
• Installation and configuration of software and hardware to meet client requirements.
• Working to meet deadlines as defined by our SLA agreements.
• Working in schools in and around Calderdale.
A major technology provider certification or recent experience in a similar ole is highly desirable for this post, along with a full driving licence, and access to a vehicle.
Closing Date: 24th September 2025
Interview Date: 9th October 2025
(We may utilise digital interview methods)
As part of our Vision (https://www.calderdale.gov.uk/vision/) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.
On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.
Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
The main duties of the role are to provide ICT Infrastructure, hardware and software support to all ICT Service customers throughout Calderdale MBC.
Key responsibilities will include:
• Attending client sites and performing technical support for reported issues.
• Provide a fault determination and fixing service.
• Liaising with customers and 3rd party suppliers.
• Installation and configuration of software and hardware to meet client requirements.
• Working to meet deadlines as defined by our SLA agreements.
• Working in schools in and around Calderdale.
A major technology provider certification or recent experience in a similar ole is highly desirable for this post, along with a full driving licence, and access to a vehicle.
Closing Date: 24th September 2025
Interview Date: 9th October 2025
(We may utilise digital interview methods)
As part of our Vision (https://www.calderdale.gov.uk/vision/) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.
On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.
Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.