ICT Technician (Fixed term until 31st March 2026)
| Dyddiad hysbysebu: | 03 Medi 2025 |
|---|---|
| Cyflog: | £29,540 i £31,022 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £29,540 to £31,022 per annum + benefits |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Medi 2025 |
| Lleoliad: | Tyne & Wear, North East England |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | TYNEWEARFRS |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: |
Crynodeb
ICT Technician (Fixed term until 31st March 2026)
Salary - £29,540 to £31,022 per annum + benefits
About the role
We are seeking to fill an upcoming vacancy for the role of ICT Technician to work within our outstanding ICT Team and assist Tyne and Wear Fire and Rescue Service on their Digital and Data transformation across a range of exciting projects.
Reporting directly to the ICT Delivery Manager you will be responsible for supporting the ICT team with the transformational change projects and maintaining/enhancing existing ICT investments in Software, Services and Security of systems.
The successful candidate will be able to demonstrate a firm commitment to inclusivity, fairness, dignity and the highest standards of ethical behaviours and champion these in their day-to-day work in compliance with our ethical code of conduct.
We welcome applications from all sections of society with the necessary skills, qualifications and experience and encourage applications from underrepresented groups in our workforce or society.
About Tyne and Wear Fire and Rescue Service
Tyne and Wear Fire and Rescue Service are one of the UK’s leading Fire and Rescue Services for responding and innovation. We pride ourselves in striving to ‘Create the Safest Community’ and our dedicated, and diverse workforce are committed to delivering this.
Tyne and Wear Fire and Rescue Service Headquarters are located in purpose built premises based in Washington, within easy reach of the A1 and A19. On site facilities include a staff gym, ample free parking and canteen facilities.
As an ICT Technician you will:
• Provide first and second-line support for ICT issues, including complex or unique problems, before escalating to third-line support.
• Assist the ICT function in the creation of and maintain all systems documentation as required and ensure that it up to date.
• Manage ICT hardware device upgrade or rollout projects as and when required.
We are seeking a candidate who has demonstrable experience of:
• Experience in an ICT support role.
• Experience working with Microsoft Desktop applications and Operating systems.
• Ability to provide first and second line problem solving of more complex problems based on ICT based incidents raised in the helpdesk system.
• Ability to effectively understand new ICT systems and technologies, including keeping abreast of emerging technologies.
The Selection Process
Set out below are the key dates relating to this selection process:
Stage Timeline*
Advert closes - Friday 12th September 2025 at noon
Notification of shortlist - Friday12th September 2025
Interview - Thursday 18th September 2025
*Please note the dates and stages detailed may be subject to change
Interested in applying?
Further details can be found in the accompanying job description and person specification. You are required to submit a supporting statement of no more than 1000 words which should demonstrate how you meet the criteria stated on the person specification and job description. The supporting statement must not be generated or enhanced with assistive AI and will be checked for this during processing.
Further information about our Service can be found by visiting www.twfire.gov.uk and our various social media channels.
For further information about the role, please contact Craig Watson, ICT Delivery Manager on 0191 444 1500.
Reasonable Adjustments
We are a Disability Confident Employer, and this means we are committed to employing, supporting and promoting people with disabilities in the workplace. If you require any reasonable adjustments to our recruitment processes, please contact us by email and we will review your request. All requests must be sent to recruitment@twfire.gov.uk
Pre-employment checks
The successful applicant will be subject to our pre-employment screening process which includes an Enhanced DBS check relevant to the role, completion of an occupational health medical and a substance abuse test. We will also conduct right to work and reference checks.
Please submit your application form by no later than 12 noon on 12th September 2025.
Salary - £29,540 to £31,022 per annum + benefits
About the role
We are seeking to fill an upcoming vacancy for the role of ICT Technician to work within our outstanding ICT Team and assist Tyne and Wear Fire and Rescue Service on their Digital and Data transformation across a range of exciting projects.
Reporting directly to the ICT Delivery Manager you will be responsible for supporting the ICT team with the transformational change projects and maintaining/enhancing existing ICT investments in Software, Services and Security of systems.
The successful candidate will be able to demonstrate a firm commitment to inclusivity, fairness, dignity and the highest standards of ethical behaviours and champion these in their day-to-day work in compliance with our ethical code of conduct.
We welcome applications from all sections of society with the necessary skills, qualifications and experience and encourage applications from underrepresented groups in our workforce or society.
About Tyne and Wear Fire and Rescue Service
Tyne and Wear Fire and Rescue Service are one of the UK’s leading Fire and Rescue Services for responding and innovation. We pride ourselves in striving to ‘Create the Safest Community’ and our dedicated, and diverse workforce are committed to delivering this.
Tyne and Wear Fire and Rescue Service Headquarters are located in purpose built premises based in Washington, within easy reach of the A1 and A19. On site facilities include a staff gym, ample free parking and canteen facilities.
As an ICT Technician you will:
• Provide first and second-line support for ICT issues, including complex or unique problems, before escalating to third-line support.
• Assist the ICT function in the creation of and maintain all systems documentation as required and ensure that it up to date.
• Manage ICT hardware device upgrade or rollout projects as and when required.
We are seeking a candidate who has demonstrable experience of:
• Experience in an ICT support role.
• Experience working with Microsoft Desktop applications and Operating systems.
• Ability to provide first and second line problem solving of more complex problems based on ICT based incidents raised in the helpdesk system.
• Ability to effectively understand new ICT systems and technologies, including keeping abreast of emerging technologies.
The Selection Process
Set out below are the key dates relating to this selection process:
Stage Timeline*
Advert closes - Friday 12th September 2025 at noon
Notification of shortlist - Friday12th September 2025
Interview - Thursday 18th September 2025
*Please note the dates and stages detailed may be subject to change
Interested in applying?
Further details can be found in the accompanying job description and person specification. You are required to submit a supporting statement of no more than 1000 words which should demonstrate how you meet the criteria stated on the person specification and job description. The supporting statement must not be generated or enhanced with assistive AI and will be checked for this during processing.
Further information about our Service can be found by visiting www.twfire.gov.uk and our various social media channels.
For further information about the role, please contact Craig Watson, ICT Delivery Manager on 0191 444 1500.
Reasonable Adjustments
We are a Disability Confident Employer, and this means we are committed to employing, supporting and promoting people with disabilities in the workplace. If you require any reasonable adjustments to our recruitment processes, please contact us by email and we will review your request. All requests must be sent to recruitment@twfire.gov.uk
Pre-employment checks
The successful applicant will be subject to our pre-employment screening process which includes an Enhanced DBS check relevant to the role, completion of an occupational health medical and a substance abuse test. We will also conduct right to work and reference checks.
Please submit your application form by no later than 12 noon on 12th September 2025.