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Fixed Term Customer Services Assistant

Job details
Posting date: 08 August 2025
Hours: Full time
Closing date: 07 September 2025
Location: Newcastle, NE1 5DL
Company: SSP Food Travel Experts
Job type: Permanent
Job reference: 1359186560

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Summary

FIXED TERM CUSTOMER SERVICE ASSISTANT - NEWCASTLE STATION

Pay Rate: £13.20 per hour.
Hours: Part Time (20 hours).
Shifts: Sunday between 2:30pm to 9:30pm, Monday between 12pm - 7:30pm and Tuesday between 7am - 2pm.

  • Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A CUSTOMER SERVICE ASSISTANT YOU’LL:

  • Operating delivery equipment for train-side deliveries (Full training provided).
  • Loading/offloading catering equipment/stock from TPE trains.
  • Order assembly and stock control.
  • Comply with Health & Safety/Food Hygiene Regulations.

WHY JOIN AS CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

  • Discounted Meal while on shifts.
  • Employee Discounts.
  • Friends and Family Discount App.
  • Award-winning training, apprenticeships and development programs.
  • Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as Customer Service Assistant!

Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.

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