Dewislen

Customer Service Assistant

Manylion swydd
Dyddiad hysbysebu: 02 Medi 2025
Cyflog: £2,592.87 i £2,634.02 bob blwyddyn, pro rata
Gwybodaeth ychwanegol am y cyflog: A competitive salary Generous annual leave entitlement Access to an occupational pension scheme A range of employee benefits including; public transport and gym memberships discount
Oriau: Rhan Amser
Dyddiad cau: 14 Medi 2025
Lleoliad: Hemsworth Library, Market St, Hemsworth, WF9 4JY
Gweithio o bell: Ar y safle yn unig
Cwmni: Wakefield Council
Math o swydd: Parhaol
Cyfeirnod swydd: 243703

Gwneud cais am y swydd hon

Crynodeb

We have an opportunity for A highly motivated individual, with a passion for delivering exceptional customer service to join the library service. The post is a 3.75 hrs based at Hemsworth Library working every Saturday, and you be responsible for providing a pleasurable library environment that enhances the customer experience and inspires them to return and promote the service to others.



You will have:



&· a positive and flexible approach



&· excellent interpersonal skills



&· previous experience in a customer facing environment



&· a good standard of ICT proficiency, including a working knowledge of Microsoft Office software programmes and web based packages



&· a calm approach when dealing with complex and stressful situations



&· the ability to engage and interact appropriately with both adults and children



&· the ability to encourage and motivate customers to participate in activities which enhance the customer experience.



If you would like any more information about this exciting role, please contact Andrea Milligan by telephone on: 07825920980

Gwneud cais am y swydd hon